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The Westin Rusutsu Resort

5.0 star property
Guests soak in natural hot springs after a day on the slopes, then rejuvenate with aromatherapy treatments before enjoying a memorable meal at this mountain retreat

Choose dates to view prices

The Westin Rusutsu Resort offers a luxurious escape with an indoor mineral hot spring and 18-hole golf course. Enjoy aromatherapy sessions or sports massages at the spa, savor Japanese specialties at one of three restaurants, and take a refreshing dip in the indoor pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is P8,346
P10,215 total
May 25 - May 26
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must contact this property at least 1 week in advance to reserve the airport shuttle bus.

Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.

Rusutsu amusement park closed every Monday and Tuesday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for JPY 6050.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle fee: JPY 5000 per person (one-way)
  • Airport shuttle fee per child: JPY 5000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 150 per person, per night and includes use of: hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 6 and older may use public baths with an accompanying adult of the same sex.

We should mention

Hot springs access available from 5:00 AM to 1:00 AM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Westin Rusutsu Resort pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Westin Rusutsu Resort?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Westin Rusutsu Resort on May 25, 2026 start from P8,346, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Westin Rusutsu Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Rusutsu Resort?

Check-out is at noon.

Does The Westin Rusutsu Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10 AM–5:30 PM on request. A fee of JPY 5000 per person applies.

Where is The Westin Rusutsu Resort located?

Located near the slopes, this Rusutsu resort is in the mountains, 0.3 mi (0.4 km) from Rusutsu Resort and close to winter activities such as cross-country skiing and skiing lessons. Lake Toya and Kyogoku Spring Water Village are also within 12 mi (20 km).

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 206 out of 359 reviews
Rating 8 - Good. 113 out of 359 reviews
Rating 6 - Okay. 22 out of 359 reviews
Rating 4 - Poor. 9 out of 359 reviews
Rating 2 - Terrible. 9 out of 359 reviews

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The staff and property were incredible.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eleftherious

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff and the restaurant staff were all extremely friendly and they were very helpful with all of my requests and questions. I would highly recommend staying at the resort and eat at the restaurants.
Downstairs room is huge.
Extremely comfortable beds.
The view from the downstairs room
Another angle of the downstairs
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Nga Yan

Liked: Cleanliness, staff & service, amenities
Spacious durplex, friendly staff, restaurants in hotel are good and very reasonable price
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yuet kwan mandy

Liked: Cleanliness, staff & service, amenities
Yes, staff are friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
It’s the best ski in out hotel in japans Everyone is pleasant .food is unbelievable. Rooms are clean and spacious.so comfortable. There is a strong need for a special lane pass for hotel guest in the ski field as people that don’t stay in the hotel clog up the lines first thing of the morning
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and polite
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to skiing, friendly staff
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms. Good breakfast.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Hsin Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with full and thoughtful services for skiing. Comfortable room space. Look forward to visiting again soon.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with activities for all ages. Staff was friendly and helpful. Food at both restaurants was great. The room was spacious, clean and the beds were soft with high quality linens. I would definitely recommend this resort to anyone looking to visit Hokkaido!!!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Dr. Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Close to ski hill. Expensive.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kriscia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The moment we arrived, we were warmly welcomed by the staff. The service team is friendly and efficient. The room is fantastic. Bright and spacious. Amenities are good. Super clean. Very comfortable pillow. One of the best stays.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Mickael

Liked: Cleanliness, room comfort

Really pricely

The hotel is perfect location for skiing, however i have my 4 years old kid with me and i was surprise to not have any playroom for that small age kid, of course there is some which you have to pay everything butits open in the afternoon, a bit desappointed for Marriot! The buffet is saving weist, not so many choice and everyday similar. I pay more than 1400 dollars a night, really expensive hotel for what i use to take before as mariot or even hilton which i wasnt desapointed.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
I’ve emailed staff for collect package of ski gear we left .. hopefully they live up to the great standards they gave us on the visit
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Vitalij

Liked: Cleanliness, amenities, property conditions & facilities
Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
spacious room. Convenient snow gear locker. Nice onsen
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great facilities and good quality buffet restaurant. Room was very spacious and exceptionally clean.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Shuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

James

Disliked: Staff & service
Staff have poor English and resulting time and money wasted due to wrong bookings twice on the same day rather than the next day logically despite clear instructions to extend not new booking.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skiing very vlose
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Deokhwan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to the Rusutsu ski resort is a huge plus. However, the room was expensive and little things - such as waiting in line for 20 minutes to eat at the breakfast buffet - made it seem overpriced for what it delivered. No specific complaints but I would probably stay at the Rusutsu Resort Hotel next time for half the price.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Sylvia

Liked: Staff & service
Disliked: Amenities
Been coming back to stay at the Westin every year for skiing. Since covid it seems the standard has dropped. They have not also maintained the quality of the stay post covid. Example: quality of free in room amenities dropped, quality of food at breakfast buffet dropped For the price of the Westin compared to the hotels around the vinicity I would expect the quality to be maintained a little better. Otherwise, the place is clean and service staff are very helpful
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at the Westin are all lofts- really nice layout with the bedrooms on the corridor floor and a great living room with murphy beds and kitchenette on the lower floor. The toilet, bathroom sink area, and shower/tub are all in their own rooms so you can close the door to each one for more privacy. The only thing they don't have that would be nice is a microwave, so you can't heat up leftovers or soup. It forces you to eat at one of the many restaurants (three at the Westin and 5 or 6 at the Rusutsu Resort across the street). It isn't quite ski in/out but it is a short walk to the chairlift for East Mountain and Mt Isola, and a monorail short walk to West Mountain.
Stayed 6 nights in Jan 2023
Verified

8/10 Good

EIKO

Liked: Cleanliness, amenities, property conditions & facilities
3世代、3家族で3部屋の宿泊。ロフトが珍しいのか、孫3人は大喜びで遊んでいました。夜の花火がとても綺麗でした。寒かったけど。
Stayed 1 night in May 2026