Shephall Hotels

"Property was nice. Advised if i booked direct i would have got parking included. The fridge in the room was not working and no extra pillows were avaliable. Got a stiff neck and no cold storage for my wifes insulin which i had booked a executive room."

"We absolutely loved our stay here and honestly wished we had booked for longer. From the minute we arrived, we felt so well taken care of. Mel was fantastic and made such a strong impression with how warm, helpful, and attentive she was. We were travelling with our dog, and this place really goes above and beyond. The grounds were beautiful and perfect to enjoy with a pooch, and we were so impressed by the thoughtful touches like the dog menu, the welcome package for our dog, and a lovely treat waiting for us as well. We had accidentally booked a room that was not dog friendly, but the staff handled it so quickly and smoothly and made sure we were looked after. Nothing felt like too much trouble. Everything about the stay was fantastic. The room was stunning, the food and drinks were excellent, and the staff were exceptional across the board. It is one of those places that makes you want to come back before you have even left. Highly, highly recommend."

"Everything about this hotel was top-of-the-line! The staff was incredibly nice and helpful drinks and food were great and the location was the best part— we were able to get in and out of London, so easily on the train. I definitely recommend this hotel and will stay here in the future."

"Good for early flight at Stansted "

"All good…nice staff…but the Parking is difficult…you have to drive around for 5 minutes to find a space!"

"Right next to the airport terminal. Fab staff and super friendly and efficient. One of our quickest check ins ever. Room was fantastic and spotless. Credit to the housekeepers. Overall a great stay."

"We stayed at the hotel for two nights and everything was wonderful, the only thing was that the room was not cleaned. Thank you .See you again soon."

"Our shower/water in tap was cold. Dealt with quickly and professionally by Kristi who was very helpful and friendly giving full refund 10/10 Thank you "

"I was happy with everything. Excellent if you have a flight the next day. Staff were amazing too. Really friendly and a fantastic welcome 🤗. "