Family friendly Hotels in Shell Island, Panama City

"Was charged for parking and didn’t get parking. Evening staff refused to help but put us on hold and hung up on us. Hot water didn’t work in kitchen. Tv wouldn’t work. WiFi wouldn’t work. We left early. Rented two rooms and had a baby with us and the floor was so dirty we couldn’t set him down. Could see under the door to outside and the back door to balcony wouldn’t lock or shut all the way. Highly unsatisfied. And still waiting on the money back for leaving early. Whole experience was horrible "

"All staffs we met were kind and professional. Plenty of parking spaces. Room, bed, and sheets were clean. Private balcony was nice. We enjoyed the swimming pool and the beach long hours daily. The only missing was no hangers for towels or swimsuits. We like the place and will return. Next time we remember to bring some hangers."

"Would have beenbetter if they fixed my shower. Went to front desk twice about it and it never was fixed. Thw water didn't spray just kind of trickled out. Made washing my hair impossible. Also the light by the bed stroked when turned on. Very dark in the room without curtains open. Made getting dressed hard. Also the check in process and the two other times I went to the front desk about the shower were very long processes, around 15 minutes. I also got locked out of my room when I was leaving, it was around 935 and I brought my bags to my car and went back for my dog and my card no longer worked. I then had to walk back to the front desk to get help getting in my room."

"I have stayed here multiple times and never had any issues"

"did not have a hot tub and floor not mop no wash cloth had to keep calling front desk every day"

"Beautiful views...can't beat it! Sparse kitchen. Carpets could be cleaner. Be prepared to bring dish soap, paper towels, and dishwasher soap because none is provided. Pools are cleaned everyday. Wonderful relaxing views. Be warned and know beach flags warnings and how to treat an undertow !"

"Breakfast is good. few is great"

"One of the worst facilities we have ever stayed at! Filthy hallways leading to our crappy, smelly room. Carpet was so dirty I wouldn’t walk on it with bare feet! Actually put my shoes on in the bathroom after showering to keep from walking on the dreadful carpet. Interestingly enough, I checked the ratings (8.4 excellent) before booking…who is submitting these ratings??"

"The hotel was very clean and staff was always working hard to keep things looking great! Beautiful clean pools and great beach access "