Sha Tin hotel rooms a the Hyatt Hotels

"The hotel offers a value alternative to the other chain hotels in Hong Kong. The location is not the most convenient for shopping or nice restaurants, but taxis are always available. The harbor view rooms have been recently redone vs the city view rooms which are showing their age. Also the city view room had a damp AC smell. The hotel restaurant had a nice breakfast and dinner buffets plus an a la cart menu. The major issue I had was when booking a reservation online I accidentally entered the wrong date and clicked confirmed before realizing it. I canceled the reservation and rebooked for the correct dates. After my arrival and speaking with hotel management they refused to refund my $500 USD for the wrong dates!!! I will not be staying at this hotel again."

"Spacious room centrally located. I will definitely stay here next time!"

"Everything is good, staffs are nice, room cleaning is very good."

"I have to say thank you for all the staffs at the reception. Very professional, helpful."

"Overall my stay was pretty good except the room was a bit small for two, and there was no outlet for the hairdryer in the bathroom. There were plenty of choices for the breakfast. I don’t think there is any airport shuttle; however, airport bus A21 stop is just steps away from the hotel."

"Great location, close to public transportation and walking distance to many restaurants. Clean room and helpful staff. Will definitely stay here again."

"Convenient location right across from the museum and the famous stars bridge. Area surrounded by shops, restaurants and indoor food malls. Walking distance to the subway as well. My room has a beautiful view of the water and the opposite town, at night can see the laser light show from the buildings across the water."

"A clean and good service hotel. "

"It’s seen better days . Only positives - staffing very friendly dealing with hordes of people, Starbucks (!), great place to just drop things off and venture into city, great place to take photos. Otherwise, I booked a city view (windows were dirty), elevators were hit and miss (my elevator card didn’t work the first day and staff had a really long queue), dark hallways, smelled of strong cleaning detergent, and the bed felt like lying on sheetrock. I wouldn’t stay here again…"