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Hotel Casa Blanca

2.5 star property
Hotel with a 24-hour business center, steps from Palacio Municipal De Othon P. Blanco

Choose dates to view prices

Hotel Casa Blanca combines relaxation and productivity near the Chetumal Ferry Terminal. Guests love the peaceful garden, 24-hour business center, free in-room WiFi, extended parking, and highly praised staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services
The current price is P4,423
P5,052 total
includes taxes & fees
Nov 7 - Nov 8

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room Superior

Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room Superior

  • 36 sq m
  • Sleeps 4
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About the neighborhood

Map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000

What's nearby

  • Palacio Municipal De Othon P. Blanco - 1 min walk - 0.0 km
  • Chetumal Ferry Terminal - 9 min walk - 0.8 km
  • Explanada de la Bandera - 9 min walk - 0.8 km
  • Palacio de Gobierno - 9 min walk - 0.8 km
  • Museum of Maya Culture - 19 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3 min drive

Restaurants

  • ‪CAFE 290 - ‬2 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪Almina - ‬7 min walk
  • ‪Vips - ‬8 min walk
  • ‪Ámbar Del Mar - ‬6 min walk

About this property

Hotel Casa Blanca

Hotel near Chetumal Ferry Terminal
Located close to Palacio Municipal De Othon P. Blanco and Explanada de la Bandera, Hotel Casa Blanca provides a garden, car rentals on site, and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks include:
  • Airport drop-off service (surcharge), express check-out, and express check-in
  • A front-desk safe, a porter/bellhop, and a 24-hour front desk
  • Concierge services, smoke-free premises, and coworking spaces
  • Guest reviews speak highly of the helpful staff
Room features
All 81 individually decorated rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch Smart TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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The price is P3,228
P3,701 total
includes taxes & fees
Dec 7 - Dec 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:30 PM at scheduled times and on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink (31 inches high)
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 01126684

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal

Frequently asked questions

Is Hotel Casa Blanca pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Casa Blanca?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Blanca on Nov 7, 2025 start from P 4,422.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Blanca?

Extended parking is available for MXN 150 per day. Limited spots are available.

What time is check-in at Hotel Casa Blanca?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Blanca?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa Blanca provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7:00 AM–4:30 PM on request. A fee of MXN 150 per room applies.

Where is Hotel Casa Blanca located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Palacio Municipal De Othon P. Blanco and Explanada de la Bandera. Chetumal Ferry Terminal and Museo de la Ciudad are also within 15 minutes.

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Hotel Casa Blanca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 876 reviews
Rating 8 - Good. 348 out of 876 reviews
Rating 6 - Okay. 72 out of 876 reviews
Rating 4 - Poor. 20 out of 876 reviews
Rating 2 - Terrible. 20 out of 876 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Good AC. Clean room .
Stayed 1 night in Oct 2025

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 1 night in Oct 2025

8/10 Good

Tanya

Liked: Cleanliness
Friendly and easy check in
Stayed 1 night in Aug 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Good location!
Stayed 1 night in Jun 2025

10/10 Excellent

Lesbia

Liked: Cleanliness, amenities, property conditions & facilities
The location, flowers and free transportation to the airport.
Stayed 1 night in May 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and well taken care of.
Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Nailea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The receptionist was very helpful and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Blanca is a comfortable, inexpensive and quiet hotel.
Stayed 1 night in Mar 2024

8/10 Good

Ofel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I did not like, everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and great service
Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.hotel For rest. It includes allá You need including coffee free at Main entrance.
Stayed 1 night in Aug 2023

8/10 Good

karina

Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No frills but perfect night stay

Clean simple no frills room. Best part of the stay was the comfortable bed perfect for a good night sleep. Quiet the night we were there as well. Would recommended
Stayed 1 night in Mar 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall my stay was good but their internet on the 5th floor sucks
Stayed 1 night in Jul 2023

6/10 Okay

Mila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The from desk staff are not properly trained train and they will not very nice
Stayed 3 nights in Jul 2022

2/10 Terrible

amber

Disliked: Cleanliness, staff & service, property conditions & facilities
We went to Chetumal for a shopping trip gettaway. I saw this property online and it looked perfect, clean, luxury and nice for a relaxing one night stay. First issue we had was parking. The lot was tiny and our Ford F150 barely fit. It did not look anything like it did in the online description. It was more like a cheap, outdated motel. The outdoor furniture all worn and cheap. I was instantly disappointed. We went to room and it was tiny, outdated and frankly, kind of creepy.... I noticed a large 1 or 2" gap under the door making me think it might have geckos and bugs. We were exhausted after a 5 hour drive and layed on top of the bed. I then heard all the noise "testing 1234, testing 1234" I stepped outside and somebody was testing a loud speaker. I thought there is no way I can be comfortable staying here. We decided to leave. We left the key and did not take the key back or talk to the clerk at the front desk as they not speak very much english - it would be hard to explain and we were tired and overwhelmed with now finding a new hotel that late. We left and found a nice hotel but it took 2 hours. I wrote to the hotel right away and requested a refund. Nobody replied for 2 days "it doesn't work that way" and refused to give us refund. I was glad we left there but believe I should have received a refund since we were in the room only 30 minutes. There were very few guests. This property is literally nothing like what you see online.
Stayed 1 night in Feb 2025

8/10 Good

Gilberto

Liked: Cleanliness
La habitación estuvo bien, hubo ruido porque estan haciendo modificaciones al hotel
Stayed 1 night in Oct 2025

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta super bien, comodidad e higiene es la que uno anda buscando, 10de10.
Stayed 1 night in Oct 2025

10/10 Excellent

Kateryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación cumple con todo lo que dicen, el lugar bien ubicado, muy limpio, el personal atento.
Stayed 1 night in Oct 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Blanca is perfect for getting around Chetumal for necessities and having a comfortable place to stay. Close to everything, safe parking and friendly staff. Have stayed several times and will keep coming back
Stayed 2 nights in Sep 2025

10/10 Excellent

Gicela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien gracias
Stayed 2 nights in Aug 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2025