Hotels near Real Casa de la Aduana

"Room was clean, staff were nice and friendly "

"Estar al pendiente de la limpieza y la atencion de los clientes parecen agobviados y enfadados los empleados con tanto trajin y eso hace simpre complicadas las estancias, siempre es muy importante la estancia en su hotel como la mejor alternativa."

"Very nice"

"Wonderful hotel within a walking distance from a lot of sights. Friendly and efficient staff. The hotel has an amazing sky bar!"

"The location is great , the staff is excellent and very helpful, helped us booked palace ticket , museum tickets also helped to get a taxi for us when my uber price is ridiculous to go train station . The breakfast is so many varieties and excellent qualities. The staff made you feel at home . Wonderful hotel and excellent staff ."

"Great location, that's about it"

"Great location…shops and restaurants everywhere. Amenities were great. Good breakfast. Helpful staff. Walking distance to most attractions. We will stay again if we ever come back to Madrid"

"Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it."

"The hotel has wonderful views of the City, however, the service by the staff is awful."