Rooftop relaxation awaits at the seasonal outdoor pool after exploring Madrid. Two on-site restaurants serve delicious meals, with breakfast earning praise as "exceptionally delicious." Modern rooms feature comfortable beds and beautiful bathrooms, creating a luxurious retreat in the heart of Madrid.
Located in Madrid, Thompson Madrid, by Hyatt is in the city center. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Plaza del Carmen S/N, Madrid, Madrid, 28013
What's nearby
Preciados Street
2 min walk - 0.2 km
Gran Via
2 min walk - 0.2 km
Puerta del Sol
2 min walk - 0.2 km
Plaza Mayor
6 min walk - 0.6 km
Plaza de Santa Ana
6 min walk - 0.6 km
Getting around
Sol Station
3 min walk
Madrid Recoletos Station
18 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD)
27 min drive
Restaurants
Maká á
1 min walk
100 Montaditos
2 min walk
Starbucks
2 min walk
Starbucks
3 min walk
bosforos kebab montera
2 min walk
About this property
Thompson Madrid, by Hyatt
Luxury hotel near Puerta del Sol
A short walk from Gran Via and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool along with sun loungers and pool umbrellas
Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Meeting rooms, coffee/tea in the lobby, and a banquet hall
Outdoor furniture, smoke-free premises, and a front-desk safe
Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
Children's books, art supplies, and childcare services
Hypo-allergenic bedding and free cribs/infant beds
Rainfall showers, tubs or showers, and hair dryers
Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–9:00 PM.
The pool is closed seasonally each year from October 20 to May 15.
How much does it cost to stay at Thompson Madrid, by Hyatt?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on Nov 1, 2026 start from P20,207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Thompson Madrid, by Hyatt pet-friendly?
Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is available for EUR 35 per day.
What time is check-in at Thompson Madrid, by Hyatt?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Thompson Madrid, by Hyatt?
Check-out is at noon.
Does Thompson Madrid, by Hyatt provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 110 per room applies.
Where is Thompson Madrid, by Hyatt located?
Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Thompson Madrid, by Hyatt Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The rooms were well soundproofed in many ways, but I think my room was under the kitchens of the rooftop restaurant- it was quite loud until about 1 or 1:30pm. So just a heads up! Luxury prices and gorgeous property, but not always the best
Stayed 1 night in Aug 2026
Verified review
10/10 Excellent
Ruchi
Feb 12, 2026
Liked: Cleanliness, staff & service, amenities
Had a wonderful time, staff was excellent, hotel room was very clean, house keeping came regularly
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Rehan
Oct 9, 2025
Liked: Cleanliness, staff & service, amenities
Location is great.
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Murray
Jan 12, 2026
Liked: Cleanliness, staff & service, amenities
Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid
A fantastic location, very central, the pool and bar were excellent as were the staff. Only reason didn’t get 5 stars was the noise from the bar was quite loud in the rooms at night, especially Friday and Saturday. We weren’t particularly bothered as we wear ear plugs with our child sleeping in the same room as us, but may frustrate those who don’t want to wear them. I doubt it’s an issue on the rooms facing outwards, just those facing inwards.
To be clear though, we would definitely come back!