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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention center, steps from Puerta del Sol

Choose dates to view prices

Photo gallery for Hotel Europa

1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; Spanish cuisine
Front of property
Lobby sitting area
Breakfast, lunch, dinner served; Spanish cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

1 bedroom, minibar, in-room safe, desk

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

1 bedroom, minibar, in-room safe, desk

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

1 bedroom, minibar, in-room safe, desk

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

1 bedroom, minibar, in-room safe, desk

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(88 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(30 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

1 bedroom, minibar, in-room safe, desk

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

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About the neighborhood

Map
Calle Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Ciudad de Tui - ‬3 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Europa

Hotel near Puerta del Sol
Located close to Gran Via and Plaza Mayor, Hotel Europa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Spanish cuisine café, Café Europa, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Coffee/tea in the lobby, tour/ticket assistance, and luggage storage
  • A computer station, concierge services, and smoke-free premises
  • Guest reviews say great things about the central location and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Europa?

Self parking is available for EUR 25.00 per day.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Europa?

Check-out is at noon.

Where is Hotel Europa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol and Gran Via. Plaza Mayor and Royal Palace of Madrid are also within 15 minutes. Sol Station and Callao Station are within a 5-minute walk.

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Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1009 reviews
Rating 8 - Good. 213 out of 1009 reviews
Rating 6 - Okay. 59 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very good location, nice atmosphere.
Stayed 2 nights in Jul 2025

10/10 Excellent

SORIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly staff, quiet, walking distance to all attraction points.
Stayed 1 night in Jul 2025

10/10 Excellent

Blecing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 12 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot easy to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Great location close to shopping plaza, great restaurants and train station. Hotel was clean and beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and comfortable beds
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Liked: Amenities
Very clean and helpful staff. Would stay there again when in Madrid.
Stayed 6 nights in Jul 2025

6/10 Okay

Cynthia

Liked: Cleanliness
It was very quiet and centrally located.
Stayed 5 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and view! Staff is incredibly friendly and welcoming. Wish we could have stayed longer!
Stayed 1 night in Jul 2025

10/10 Excellent

Emma Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very central property. Room was clean, staff were lovely. it's in a very vibrant location full of nightlife and tourists with excellent travel options nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Diana Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jul 2025

8/10 Good

Janet Kahenian

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to all the historic sites.
Stayed 3 nights in May 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, comfortable, staff friendly...room to room not sound proof though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is central to everything . Easy access metro, shopping, dinning and activities . It is a lively place. Over night the streets are clean up. Hotel was clean, staffs are very nice and helpful. I would definitely stay at hotel Europa again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Madrid.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Amenities
Convenient property close to the plaza. The staff was extremely accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a stay!

Amazing location and great hotel for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and extremely helpful to foreign travelers. Accommodating and welcoming. We'll be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Excelent location and service
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay - the parking close by was so helpful and the staff went above and beyond. Small touches like the cot in the room beautifully made up with amenity kit for kids was lovely. The location is phenomenal. We wanted to try and stay a second night but they were booked out ! Will be our go to hotel in Madrid for the foreseeable future ! Thank you to the amazing staff for being so helpful and kind throughout the whole stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located right at front of the plaza el sol which is the main plaza in Madrid. You can request a room with a view to the plaza but be aware that comes with noice from the outside. Those rooms have a balcony from which you can appreciate the busy activity in the plaza and a beautiful view to the presidencial house. The staff are super friendly and helpful. There are many restaurants and many activities in the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location. We had a view looking over Plaza del Sol which provided great entertainment. The staff in the hotel were top notch. Food in the restaurant was good though the breakfast was average. Would definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gretzchaiska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should suggest in your website that guests that are driving or renting a car should park in the Plaza del Carmen parking garage for easier accessibility to your hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Amenities
Nice, clean and very comfortable hotel in walking distance to all attractions
Stayed 6 nights in Feb 2025