Randall's Island hotel rooms a the CitizenM Hotels

"The room was great!! "

"Great location. Staff was friendly. Very clean. Would have loved to be able to get coffee on property or a fridge in the room. But over all it was perfect. "

"The AC in the room did not work, multiple calls down to the front desk and it still did not wor. On one of the calls I was told by maitnenance it was too close to the end of their shift so it was not their problem... The radiator heat however would not turn off leaving the room a balmy 80 degrees the whole trip. "

"Charged us a smoking fee when there was no smoking "

"The room was amazing! However, the elevator was down which forced us to walk down the stairs. "

"Everything was great from the minute Codi greeted us and check us in till we left everything was a 5 star "

"Everything was great and clean, bar was decent. I'd stay away from the breakfast it just wasn't very good and had nowhere to sit. "

"Everything was clean staff was friendly and the facility was perfectly located in time square. Walking distance from everything. "

"Room was clean. But the vibe gave, not well taken care of. Was fine for the price but definitely just a place to sleep"