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Hotel Mousai Cancun Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Mousai Cancun Adults Only - All Inclusive

Exterior
Hydrotherapy, aromatherapy, facials, 16 treatment rooms
Premium bedding, down comforters, minibar, in-room safe
2 outdoor pools
View from property
Located on Cancun's oceanfront, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive offers an exclusive retreat with a rooftop terrace, poolside bar, and 2 outdoor pools. Indulge in rejuvenating spa treatments or savor delicious Italian cuisine at one of the two on-site restaurants.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Gym
  • Room service
  • Housekeeping
The current price is P46,378
P56,324 total
includes taxes & fees
Sep 15 - Sep 16
2 outdoor pools

On the beach

This all-inclusive property is located on the beach. Take advantage of the beach umbrellas and beach towels at the white sand beach.

On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools

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Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Master Suite

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 203 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 215 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Two Bedroom Master Suite

Living area

Ultra Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 203 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 215 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite 2 Queen Beds Ocean Front

View from room

Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 2 Queen Beds Ocean Front

View from room

Ultra Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

View from room

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Punta Sam, Hotel Mousai Cancun Adults Only - All Inclusive is on the beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Extreme Adventure and El Sol de Cancun are also worth visiting.
Visit our Punta Sam travel guideOpens in a new window
Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Beach - 14 min walk - 1.2 km
  • Punta Sam Ferry Terminal - 14 min walk - 1.2 km
  • Playa Mujeres Golf Club - 6 min drive - 4.9 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 8.8 km
  • North Beach - 46 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪The Rooftop - ‬7 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Caprichos Villa del Palmar - ‬13 min walk
  • ‪El Suspiro - ‬7 min drive

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

Luxury all-inclusive property near Ultramar Ferry Puerto Juárez
Consider a stay at Hotel Mousai Cancun Adults Only - All Inclusive and take advantage of a poolside bar, a rooftop terrace, and dry cleaning/laundry services. Indulge in a massage, a manicure/pedicure, and aromatherapy at the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a gym.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free valet parking
  • Airport drop-off service (surcharge), beach towels, and smoke-free premises
  • A porter/bellhop, a gift shop, and outdoor furniture
Room features
All 88 rooms have comforts such as private outdoor hot tubs and 24-hour room service, as well as perks like premium bedding and furnished balconies.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 50-inch Smart TVs with digital channels
  • Smart speakers, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
24-hour room service
Meals and beverages at companion properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • NOI Ristorante Italiano
  • The Rooftop

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Mousai Cancun Inclusive
Hotel Mousai Cancun Adult Only
Hotel Mousai Cancun Adults Only
Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Ocean Front Adults Only .
Hotel Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Mousai Cancun Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Cancun Adults Only - All Inclusive on Sep 15, 2025 start from P 46,377.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mousai Cancun Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mousai Cancun Adults Only - All Inclusive?

Valet parking is free at this property.

What time is check-in at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-out is at noon.

Does Hotel Mousai Cancun Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Mousai Cancun Adults Only - All Inclusive located?

Nestled on the beach, this Punta Sam property is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

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Reviews

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 62 out of 71 reviews
Rating 8 - Good. 2 out of 71 reviews
Rating 6 - Okay. 1 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

AKASHDEEP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and the service
Stayed 4 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and facilities
Stayed 3 nights in May 2025

10/10 Excellent

Carman Suet

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very new and great design. All the staff work there are very nice and professional. Also the roof top with amazing swimming pool, that’s awesome!!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sepideh

Liked: Cleanliness, amenities, property conditions & facilities
Great experience.
Stayed 6 nights in Jun 2025

10/10 Excellent

Karoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 5 nights in Mar 2025

10/10 Excellent

Herbert Manfield

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place for vacation
Stayed 6 nights in Dec 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the arrival they gave us lowest floor corner ocean view room with one side facing construction area even the occupancy was probably less then 40%. First morning the construction noises woke us up at 7am so we ask if they can change our room and they did . We got the same room on the other side of the building one floor up. Rooms spacious, comfortable and beautifully designed and decorated.
Stayed 5 nights in Sep 2025

10/10 Excellent

rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attentive and friendly staff. Food was great. Very relaxing experience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic amenities. Coming again
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and property was clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to the Garza Blanca many times it’s nice. They have the Mousai for the adults only now.
Stayed 5 nights in Apr 2025

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Mousai Hotel in Cancún and had an absolutely amazing experience. From the moment we arrived, the service was warm, attentive, and professional. The rooms were spacious, spotless, and beautifully designed with breathtaking views. Jose at the front desk was very nice and welcomed us in to this amazing hotel. This was like a 6 star hotel we stayed at in Dubai last year!! The food at the NOI restaurant was five-star quality, with so many options that we looked forward to each meal. The pools, beach, and amenities were all top notch, making it the perfect vacation of relaxation and luxury! Alexa at the concierge helped us with all our reservations and Alfredo who was our waiter at the rooftop pool was awesome!! Very nice staff all around. We will definitely come back and tell all our friends!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Heated pool food service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Tyler

Wonderful property. All around 5 star experience.
Stayed 3 nights in Jan 2025

4/10 Poor

GILAN MORENA

Liked: Property conditions & facilities
Disliked: Staff & service
Been to several all-inclusives and expected a lot
Stayed 4 nights in Mar 2025

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Especially Francisco and Abi. Our stay was very windy, but staff made it amazing anyways. Rooms, facilities and food were all very good. Overall no complaints.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay for 20th anniversary

This is a beautiful resort. The rooms were gorgeous and very high tech. The staff were attentive. It is incredibly peaceful at this resort and you can use the next door hotels if you want a little more action. They also have a lovely garden area in the evenings with live music and dancing which was very enjoyable.
Stayed 4 nights in Mar 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL EXPERIENCE

I canceled my booking and moved to another nearby hotel . It was awful experience and hotel was nothing like in photos
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Luxury. 5 stars x 100!!! Just perfect in every way. We were showered with phenomenal service from start to finish.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Oct 2024

4/10 Poor

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Concierge service was not good, nobody answered my calls or returned calls when I made calls down to the front, I requested different bar and snack make up and this was never completed - everytime I asked concierge for something it was another departments responsibility, for as much money as I paid I was expecting better service. room service was horrible the food was so bad, building is beautiful
Stayed 4 nights in Jul 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. A true A operation.
Stayed 4 nights in Oct 2024