Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Cancun's Planet Hollywood resort delivers a sun-soaked escape where travelers enjoy beachfront relaxation, poolside cocktails, and memorable experiences

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Dates

February 2026

15

March 2026

Bar (on property) - Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort (Costa Mujeres)

Lobby lounge - Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort (Costa Mujeres)

Aerial view - Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort (Costa Mujeres)

Private beach, white sand, beach umbrellas, beach massages - Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort (Costa Mujeres)

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a complete vacation package. Guests appreciate the attentive staff while taking advantage of the swim-up bar, scheduling private massages right on the beach, or joining on-site yoga classes.

Good

Popular amenities

On private beach
All inclusive
Free WiFi

P25,216 total

includes taxes & fees

Feb 16 - Feb 17

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Room options

All rooms

3+ beds

2 beds

Showing 16 of 16 rooms

STAR Class Producers Three Bedroom Suite

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Garden view
389 sq m
3 bedrooms
Sleeps 12
2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Garden view
168 sq m
1 bedroom
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

335 sq m
2 bedrooms
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Directors Suite Two Bedroom

Very good

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Garden view
168 sq m
2 bedrooms
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

STAR Class Entourage Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

Garden view
64 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite Ocean View

Good

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

Ocean view
54 sq m
1 bedroom
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite

Excellent

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

Garden view
54 sq m
1 bedroom
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

Exceptional

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Garden view
114 sq m
1 bedroom
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Junior Suite Swim Out

Wonderful

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

54 sq m
1 bedroom
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

114 sq m
1 bedroom
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Junior Suite

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

Garden view
54 sq m
1 bedroom
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Directors Suite One Bedroom

Good

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Garden view
114 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Entourage Suite

Good

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

Garden view
64 sq m
1 bedroom
Sleeps 4
1 Double Sofa Bed and 1 King Bed

STAR Class Junior Suite Swim Out

Good

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

54 sq m
1 bedroom
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Producers Two Bedrooms Suite

Exceptional

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Garden view
335 sq m
2 bedrooms
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean View

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Sofa bed - double

Ocean view
54 sq m
1 bedroom
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Costa Mujeres, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is on a private beach. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Puerto Cancun Marina Town Center and Plaza Las Americas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Visit our Costa Mujeres travel guide

Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

Mujeres Beach
9 min drive - 6.2 km
El Meco Archaeological Site
13 min drive - 11.8 km
Playa Mujeres Golf Club
7 min drive - 4.8 km
Punta Sam Ferry Terminal
11 min drive - 9.3 km
Punta Sam Beach
11 min drive - 9.3 km

Getting around

Cancun Intl. Airport (CUN)
41 min drive

Restaurants

So Cal Gourmet Food Emporium
1 min walk
Grand Caribe
8 min walk
Kulinarium Riu Latino
3 min drive
The Shores Restaurant
1 min walk
Velvet
3 min drive

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Upscale all-inclusive property

At Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort, you can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar. With amenities like a private beach and beach massages, this property is the perfect place to soak up the sun. Indulge in a Thai massage, a manicure/pedicure, and a facial at the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Fitness classes and yoga classes are offered at the health club; Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a grocery/convenience store, a terrace, and designer stores on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.

You'll also enjoy the following perks during your stay:

4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
Beach umbrellas, an elevator, and a gift shop
Multilingual staff, coffee/tea in the lobby, and smoke-free premises
Tour/ticket assistance, luggage storage, and concierge services
Guest reviews give top marks for the helpful staff

Room features

All 648 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.

Extra conveniences in all rooms include:

Free infant beds and free extra beds
Down comforters and sofa beds
Rainfall showers, designer toiletries, and hair dryers
Flat-screen TVs with premium channels
Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse

Things to do

4 outdoor pools
Children's pool
Designer stores
Fitness classes
Free children's club
Full-service spa
Health club
Pilates classes
Playground
Yoga classes

Family friendly

4 outdoor pools
Children's games
Children's pool
Free children's club
Free rollaway/extra bed
Grocery/convenience store
In-room crib
In-room sofa bed
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center

Outdoors

Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Built in 2019
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Double sofa bed
Down comforter
Free crib
Free rollaway/extra bed
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

More

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property Registration Number 003-007-003963/2025

We should mention

Pool access available from 7:00 AM to 8:00 PM

Only registered guests are allowed in the guestrooms

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel

Planet Hollywood Beach Resort Cancun

Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

As of Feb 15, 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on Feb 16, 2026 start from P 20,256.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort doesn't offer parking.

What time is check-in at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort located?

This Costa Mujeres property is on the beach, 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 6 mi (10 km) of Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 mi (15 km).

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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

7.8

Good

8.4

Cleanliness

8.2

Amenities

8.0

Staff & service

8.2

Property conditions & facilities

8/10 Good

Zackary

Feb 4, 2026

Liked: Cleanliness

Clean, staff was awesome, but did seem understaffed.

Stayed 6 nights in Jan 2026

10/10 Excellent

Angelica

Jan 30, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean rooms. Staff was amazing. Dana and David were very attentive and friendly taking care of our needs. Food was delicious.

Stayed 4 nights in Jan 2026

8/10 Good

Cheryl

Jan 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Liked the movie theatre and food.

Stayed 7 nights in Oct 2025

10/10 Excellent

Amy Lee

Jan 16, 2026

Liked: Amenities

Check in was smooth and easy, the room was very nice, staff were so nice. David our expedia ambassador was so helpful and made sure everything was perfect and so special for our stay.

Stayed 6 nights in Jan 2026

8/10 Good

Sarah

Jan 20, 2026

Staff was good and our 2 reps from Expedia made the trip for us! David and Dana were exceptional and went above and beyond for us!

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Jan 8, 2026

Liked: Cleanliness, property conditions & facilities

Our stay was absolutely amazing can’t wait to come back!!!! Everything from the food, drinks and activities were great. Been to Mexico many times in the past but this was the best AMAZING BEACH!!! Our butlers David and Mauricio went out of their way to make everything so special THANK YOU!!!Cant wait to come again

Stayed 7 nights in Jan 2026

10/10 Excellent

John

Jan 25, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Helpful staff. Abundant amenities. Food was okay. High energy vibe. Room lighting a bit tricky.

Stayed 4 nights in Jan 2026

8/10 Good

Saravjeet

Jan 15, 2026

Liked: Staff & service, amenities, property conditions & facilities

Dana and David provided excellent customer service.

Stayed 6 nights in Jan 2026

10/10 Excellent

RACHAEL

Jan 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

This was our first time at Planet Hollywood and we absolutely loved it. From the moment you enter the lobby the staff was wonderful. Our butler Frank was top notch. Leo who works in building 21 was outstanding. Vicente at the adult pool was fabulous. We booked our trip for next year at the same time. Love it here!!

Stayed 7 nights in Jan 2026

10/10 Excellent

Meyer

Jan 29, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The service was amazing and our expedia consierge David and Dana was exceptional for service . Always there ready to reserve our night time restaurants and making sure we have everything. The hotel was amazing food was 10/10. Rooms super clean overall great experience . We had an upgrade vip Star Class so that was cool. Thank you Planet Hollywood . Michel and Monique Abitbol

Stayed 9 nights in Jan 2026

10/10 Excellent

Elizabeth

Dec 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great room, courteous staff. David and Luis, my expedia reps were amazing!

Stayed 3 nights in Dec 2025

10/10 Excellent

Kristina M

Jan 26, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had great Expedia ambassadors- David and Danna! They were so helpful from check-in through our whole experience. David set up a group chat and kept in touch with us everyday. He set all our dinner reservations and even got us moved for the steakhouse as we ended up renting a cabana and wanted to use it for the full day. I cannot say enough about David’s help throughout the week. He definitely made our stay unforgettable.

Stayed 7 nights in Jan 2026

10/10 Excellent

Jarvie

Nov 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The spa was spectacular.

Stayed 8 nights in Oct 2025

10/10 Excellent

Abdelrahman

Dec 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort and an even more amazing staff. The place is clean, vibrant, and perfect for families. Every staff member we met was kind, helpful, and genuinely cared about making our stay great. Their service alone makes the trip worth it. Highly recommended!

Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible resort for families. Amazing staff and plenty for the kids to do.

Stayed 7 nights in Oct 2025

10/10 Excellent

Amar Jeet

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great food and breakfast

Stayed 6 nights in Aug 2025

10/10 Excellent

Maria

Jan 12, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Mauricio Camacho and David Albahari were amazing. Polite. Nice. They took care of everything for us and were behind every detail. Staff were friendly and amenities were very clean. We loved our expedia benefits. Mauricio and David enhanced our experience with their service. We really appreciate them being our concierges. Thanks!! :)

Stayed 5 nights in Jan 2026

10/10 Excellent

Heather M

Dec 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I love that they clean your room and fill your fridge everyday and the room is spotless

Stayed 5 nights in Dec 2025

10/10 Excellent

Ashley

Oct 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything, If I could I would give more stars. Great customer service, Good food and drinks. I loved it

Stayed 3 nights in Oct 2025

8/10 Good

Santina

Jan 9, 2026

The staff was amazing! Xavier, Miguel the lifeguard at kids pool and his co-worker life guard at the beach, were exceptional. My husband suffered a stroke over a year ago. Xavier and Miguel made sure he was able to go sit in kiddy pool everyday to refresh himself. By our last day, Miguel organized to get my husband in the ocean with the help of one of his colleague lifeguards. It was the best gift they could have given him. As for the rest, the food was good, lots of variety for supper, but lunch variety was very limited. Overall, the rooms were clean. As for kids activities, they charge for surfing and trampoline...which were quite expensive. The lazy river was amazing!

Stayed 1 night in Aug 2025

8/10 Good

Tyese

Oct 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was nice, People are friendly, thebstaff called people /guest family.

Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Aug 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was well keep and the Butler Service was excellent.

Stayed 4 nights in Aug 2025

6/10 Okay

Sean

Oct 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms need updating badly. Property was nice as were the amenities. Check-in and out was a disaster. No reason it needs to take an hour ! Staff were accommodating when needed.

Stayed 1 night in Oct 2025

8/10 Good

Cherleen

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had our own concierge from Expedia. He was very helpful and kind. All the staff were very nice. Our room smelled damp and musky, but we got a dehumidifier to our room as soon as we asked for one. Room was very clean otherwise. We went to two Al a Cartes--Mexian & Italian. The food definitely needs an upgrade. The buffet wasn't too bad. Lots to choose from. My kids favourite was the breakfasts. Coffee is mediocre. We had a great trip and enjoyed the pool and beach areas. On Christmas Day, we went on a catamaran to Ilsa Mejures. It was a lot of fun. My only complaint is they sold me $40 us sunblock, only to find out we weren't snorkeling. That was a waste of money. Would we come back to this resort? If it was cheaper, maybe. We enjoy going to different resorts every year.

Stayed 7 nights in Dec 2025