Luxury Hotels in Puerto Morelos, Quintana Roo

"Poolside loungers at the Marina were very uncomfortable versus the other two resorts. Balcony view was very nice. A little problem at night with raccoons at the Marina. Very nice staff. "

"The overall experience was satisfactory. This particular dream resort is ideal for families and individuals seeking a blend of entertainment and relaxation during their vacation. The staff provided exceptional service, and the cuisine was delectable. However, it is worth noting that all restaurants close at 11:00 PM. "

"Pool was cool. AC in room was a little noisy. Food was good almost all the way around. Staff was very friendly. Lots of activities to do I would highly recommend this resort"

"Very good "

"Overall, excellent stay. We upgraded to diamond club and it was worth every penny. Our primary butler, Nassar, was phenomenal. The food and drinks were so-so for the most part, but no major complaints. Indian restaurant, Taj, was so good. TVs didn’t have netflix option or ability to connect with devices and while we didn’t want to spend vac watching TV, we wanted to watch Stranger Things season finale. Wifi pretty good, AC great. Beautiful ocean views, enjoyed swim out but very cold water in all pools. Resort very fast to respond to needs while on site. Only 1 hot tub was warm on property and filled with kids, so unable to enjoy. Decent beach and pools, many bars. Enjoyed room service and mini bar. Tip the staff, be flexible and kind and it returns to you."

"Clean room, complimentary club access, they take Expedia VIP status seriously."

"Close to airport, friendly and helpful staff, good restaurants, pools and beach were clean and beautiful. "

"Clean rooms, staff all super friendly, sometimes slow but always kind!"

"The room was always clean and tidy every day. Lidia at the xhale club was the best bartender "