Hotels near Puerto Morelos Adventure

"Food was amazing and the beach/pools are fantastic and the staff is mostly very friendly and helpful. The resort is massive and it can be difficult to navigate, especially the first couple of days. Don't bother with the waterpark passes (which doesn't include the lazy river) unless you have young children. The slides aren't great. "

"This place is the most beautiful place that we have stayed at in the Riviera Maya…and we ha f stayed in many. The staff are so so friendly, kind and helpful. We stayed 10 days. The kids loved it and I appreciated the conservation of the land and waters. Just be mindful that food and activities there are expensive. We went and ate in Playa del Carmen as well as grocery shopped which helped. It’s worth it. Would definitely stay again. "

"The service was above and beyond food was OK. Everything was clean. It was just a little bit crowded because of spring break."

"Booked the Waves beach. Was put into the Del Mar resort. Not the biggest deal but I booked the Beach one for a reason. They assured me it's the same. Had same access to both but I paid more to book the nicer one. Was also promised 6 waterpark passes and 2 massages to listen to the 90 minute time share presentation. Got waterpark passes that were restricted to only the slides. No wave pool or lazy river. Kids were disappointed so we didn't use them. Booked 2 massages for the 2 adult women. They went and were denied. Said the passes were not for that. Why allow them to book it and have them come and waste time then. Very misleading pitch to commit 10-30 years and 30-300k of USD and then screw with what was promised. Also 90 minutes? Nope try 3 hours and broken promises. With that all being said we made the best of it. Very good food. Clean pool. Fun beach. Drinks were good. Kids had fun. Just a very disappointing first 2 days with being mislead and put in the resort we didn't want or I'd have booked it. I stopped at consierge 3 times and no attempt was made to fix either of the situations. "

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this at least once per month, her energy was restored”. I want to come back and I would recommend you stay, piece of advice: try to disconnect from your phone, there’s lots of fauna to discover. Ps. Colibrí is a very nice dog, you’ll win her heart if you bring a little snack. "

"Wonderful family-run hotel on a lovely Cenote. If you want all-inclusive mass tourism, this is not for you. If you want an authentic Mexican self-catering room or apartment, off the beaten track, this is perfect. "

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I think the room needs proper ventilation. The whole staff were super friendly, accomodating and welcoming. We had the pleasure to meet Jason (all around guy - concierge, manager, chef), Robert and Papa Oso. They took good care of us. The housekeeper although we didn’t personally meet her, she did a very good job at tidying up our room every day. There menu option was limited but the food was delicious all the time. We even had a bon fire after dinner with marshmallows to eat😁. We’re satisfied overall. Service was great. The resort has a lot of potential for more activity options aside from what they already offer - e.g. ATV tours around the area, cooking class, wildlife watching, stargazing, etc. We will be back! "

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"