Puerto del Carmen hotel rooms a the Occidental

"Didn't eat in the hotel as was out and about a lot but room, pool bar and staff and facilities very nice."

"We had a very lovely second stay at this hotel. The apartment's were well appointed and spotlessly clean Lovely comfortable beds and nice new towels. You can get pool side towels at the hotel with a slip ( no deposit) just a signature. Food was overall good and there was all the usual choices for breakfast. The choices were much the same each day with the variety of pastries being the main difference. The pool was clean and well kept as were the grounds. The mini supermarket on site was brilliant with all the essentials. Would definitely come here again and highly recommend "

"The location was ideal. The service provided by all the staff was of an extremely high standard. What my husband and I especially appreciated was the high quality fixtures and furnishings....along with the very powerful Aircon. The only slight negative was the constant loud music around the poolside. Acceptable for a younger clientele but not really acceptable for the older clientele....we're in our late 50's. However, would I return, possibly."

"Beautiful complex with polite staff. Very clean and apartment's have everything you need, even down to washing up liquid and a bottle of water in the fridge "

"Great place to stay for Porter del Carmen old town and harbour. Accommodation is great value for money as a whilst the food in the restaurant was limited choice, it was fairly good for all inclusive buffet. We enjoyed our stay here but was mainly a base for us. Be warned that the property is on s hill with lots of steps so if you have mobility issues then this isn't the property for you. Otherwise give it a go, it's good value for money and plenty of bars and restaurants within a few minutes walk. The main resort strip is about 15 minute walk. "

"The best hotel that we have stayed in Lanzarote and we have been coming for many years. The reception team are very professional and helpful, the breakfasts are exceptional, the rooms are srepotless and beautifully furnished, the gardens are delightful and the large heated pool is a joy to swim in. Well done! "

"Perfect stay thank you"

"Liked: proximity and ease of getting to the beach, the food/buffet, the friendliness of staff, the gym was basic but sufficient Could be improved: Ants in room - lots of them crawling everywhere, even over phone when on it Sliding door in bathroom didn't close properly so no privacy Wifi - didnt work for us so we used our own data Shampoo/shower gel dispensers didnt actually work - the pumps seemed broken and couldnt be removed from wall so couldnt use No milk provided for tea at the self service areas, would be easy enough to provide little cartons. Had to buy milk from Spar"

"Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay."