Pilham Hotels

"The staff are great, very friendly, but the hotel itself is very poor. It’s tired and in need of maintenance. The rooms are not in good order and the bathrooms feel very grubby. Breakfast offer was really poor."

"It was amazing value for money. Clean comfortable and felt luxurious. All the facilities you could need. Friendly helpful staff. Have not been away for a night in a long time and this was a superb experience. Would love to return in the future. Oh and even the dog was welcome. "

"Lovely staff who were attentive and helpful pictured me and my partner get engaged in the bar"

"I was away on business and this hotel seemed a little unusual from what I normally stay in. However it was wonderful. Rooms are immaculate and cosy. The restaurant was excellent with decent bar. Highly recommended. "

"Very easy parking and self check In/Out."

"Yes"

" Dont know coz didnt have any breakfast provided "

"It was really good stay . Accomodation was nice and clean. Conveniently near city centre and train station. A short distance away from waterfront."

"We had a lovely stay and the hotel is gorgeous. We loved the old style bar and the decor in the rooms. There were, however, a few flaws which would be worth mentioning considering it is not a cheap hotel. Firstly, there was only one person on reception so we were queuing for a while to check in / out and there was no visible key drop. Secondly, throughout the hotel we noticed unfinished repairs and things that needed fixing such as toilet roll holder falling off the wall and a wall on the staircase covered in filler that hadn't been concealed. We booked separately as 3 couples and all three of our rooms was different and didn’t accurately reflect the prices we each paid, for example, our room cost the same as our friends but was significantly bigger with better views. Lastly, the breakfast service was really poor. We were in the breakfast room for an hour and we had to wait about 20 minutes for coffee and toast then the breakfast came and our friends coffee did not come until we were almost finished with the breakfast and their toast did not come until we had all finished breakfast so was not eaten. Staff never checked that we all had cutlery or crockery so we did have to ask a few times for an extra set of cutlery and a cup and saucer. The service was very slow and the food was average which is disappointing for £19.95 per person. Overall, we enjoyed our stay there and our day in Lincoln and would like to stay there again if we got a good deal price and we loved the room."