Palos Blancos Hotels

"Very clean rooms and friendly staff."

"smelled like a humid mop in the room, breakfast not that good even though it was buffet and had different options"

"Most of the front desk staff were not welcoming. The room had a leaky faucet that dripped making a loud noise that kept us up at night, phone did not work, one side of the room didn’t have power and the toilet had little to no pressure. We were never offered another room when we presented these issues to the front desk. The blankets were paper thin and whenever we requested an additional one they took it back when housekeeping. The pool and beach area was decent, but you had to pick up and drop off your beach towels at the front main desk. To access the beach, a key card was needed to access it but it was super inconvenient because you needed the key card to exit it. How can you swim with a key card. It felt like entrapment. "

"Really good location, room was okey nothing amazing, "

"Great stay"

"During my stay, I encountered several issues. The beds had no proper blankets—only small covers that couldn’t be used for warmth. The couches were so dirty that it was unpleasant to sit on them. The corridors hadn’t seen renovations in a long time, creating a neglected atmosphere. Lastly, the room wasn’t cleaned daily, which added to the discomfort. Overall, these issues significantly impacted my experience."

"Property is beautiful, staff is pleasant and helpful. Location is great. Only issue I had is day of check in @4:30pm my room wasn’t ready. But we were able to walk around the property and the amazing views by the beach and pool. Main problem was after I was told our room was ready, they did not have the room I booked. 2 adults with 4 kids they tired to give us two separate rooms not connecting which would not work for us. To try to make it better, they gave us 3 connecting rooms. The area and condition of these rooms were not great at all. No hot water, no ice machine and just out dated. Completely ruined my daughter’s 16th birthday. Which was the very first night! We lost time which was frustrating. We then had to wait for the next day to get our original room which was great but major inconvenience to our travel plans. "

"I would like to get a refund on my hotel stay. I was placed in room 517 and was unable to sleep the entire night. Something kept biting me. There were bedbugs in this hotel. I called the front desk and was told to email the manager. I was also charged $240.00 in resort fees and Iwant my money back."

"Only issue is that there was major construction happening in front of the hotel, blocking the entrance for cars and creating loud noises during the day. I would likely have chosen another hotel knowing this information beforehand."