Four Points by Sheraton Caguas Real Hotel & Casino

Property class: 3.5

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Located close to Jardin Botanico y Cultural de Caguas, Four Points by Sheraton Caguas Real Hotel & Casino provides an adjacent golf course, a casino, and a poolside bar. Hit the jackpot at this hotel with amenities such as 433 slot machines and 10 casino gaming tables. The on-site restaurant, SOCA Restaurant, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with a terrace and a garden.
The current price is P11,364
P14,758 total
includes taxes & fees
Oct 4 - Oct 5

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of a swimming pool.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, a window with curtains, and a nightstand with a lamp.

Deluxe Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Hypo-allergenic bedding available, Select Comfort beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, chair, and a view of mountains through a window.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, desk, and seating area. There is a window with a view of a pool and palm trees.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Caguas, Four Points by Sheraton Caguas Real Hotel & Casino is in a rural area and next to a golf course. Jardin Botanico y Cultural de Caguas is a popular attraction and the area's natural beauty can be seen at El Yunque National Forest and Condado Beach. Pan American Pier and Port of San Juan are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours. Visit our Caguas travel guide
Map
500 Alhambra En Granada Boulevard, Caguas, 00726

What's nearby

  • Centro Criollo de Ciencia y Tecnología del Caribe
    5 min drive - 5.0 km
  • Plaza Palmer
    5 min drive - 5.2 km
  • Catedral Dulce Nombre de Jesús
    5 min drive - 5.3 km
  • Shops at Caguas
    6 min drive - 5.8 km
  • Casa Rosada
    6 min drive - 5.6 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU)
    29 min drive

Restaurants

  • New Swiss Cream
    4 min drive
  • Church's Chicken Caguas Sur
    18 min walk
  • Taco Bell
    4 min drive
  • Subway
    18 min walk
  • Burger King
    4 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

  • Family-friendly hotel near Jardin Botanico y Cultural de Caguas
  • You can look forward to an adjacent golf course, a casino, and a poolside bar at Four Points by Sheraton Caguas Real Hotel & Casino. Hit the jackpot at this hotel with amenities such as 433 slot machines and 10 casino gaming tables. The on-site restaurant, SOCA Restaurant, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • Express check-in, coffee/tea in the lobby, and multilingual staff
    • A 24-hour front desk, ATM/banking services, and an elevator
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 125 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
  • Other amenities include:
    • Hypo-allergenic bedding, Select Comfort beds, and rollaway/extra beds (surcharge)
    • Bathrooms with showers and free toiletries
    • 55-inch HDTVs with premium channels
    • Recycling, mini fridges, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 17 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SOCA Restaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 17 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 17.00 for children
  • Self parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton Caguas Real Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Four Points by Sheraton Caguas Real Hotel & Casino?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Caguas Real Hotel & Casino on Oct 4, 2026 start from P11,364, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Caguas Real Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 13.38 per day.

What time is check-in at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-in start time: 3 PM; Check-in end time: noon. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Four Points by Sheraton Caguas Real Hotel & Casino located?

This family-friendly Caguas hotel is located in the mountains, 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas, and within 25 mi (40 km) of El Yunque National Forest and Pan American Pier. Condado Beach and Port of San Juan are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 644 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Restaurant and bar was also good. Good food and drinks.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff @ the hotel was very accommodating.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience staying at the Sheraton Hotel! Clean room, and clean amenities, friendly staff, very quiet. I would definitely recommend it to everyone! 10/10
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff are amazing and very welcoming. Definitely this will be my place from now on.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this hotel. Clean and nicely maintained. The restaurant is amazing. Lovely heated pool which was well maintained. The staff were very pleasant and accommodating. Loved my stay here.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the staff was helpful, room was nice with a great view,and food was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Have been staying here every time visiting the island and great service all the time.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was welcoming, the room spotless and comfortable, and the location perfect. I highly recommend this hotel and would definitely return.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a short drive from the highway exit and is in a quiet area with a restaurant onsite and a casino as well.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and isolated. Very friendly staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes, the room was excellent and the staff too courteous ♥️. I want return.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and property well kept. But not much to do near the surroundings
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, quiet, beautiful views around
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
has a perfect location, what I was looking for.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and helpful suffer clean enjoyed my stay
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to spot in Puerto Rico for hotel accommodations in this particular area. The hotel staff is always fantastic and the rooms are clean,
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and confortable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly and attentive. Great location!
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Like the property and walkable to the pool and casino.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean place
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one week, and the people were very helpful. Their breakfast was very good, and the room was cleaned every day.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Very nice property like new. Clean and friendly staff!
Stayed 1 night in Jul 2024