Hyatt House San Juan

Property class: 3.5

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Distrito T-Mobile and Puerto Rico Convention Center, Hyatt House San Juan provides a free breakfast buffet, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
The current price is P10,321
P14,659 total
includes taxes & fees
Oct 12 - Oct 13

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Accessible King Bed Studio Kitchen Suite/Tub

A room with a pool table, foosball table, and bar seating.

Accessible King Bed Studio Kitchen Suite/Tub

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for King Bed Den Guestroom Bay View (No Sofabed)

A room with a pool table, foosball table, and bar seating.

King Bed Den Guestroom Bay View (No Sofabed)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Two Queen Beds One-Bedroom Kitchen Suite Bay View

A multi-story hotel with a flat roof and a sign reading 'HYATT HOUSE.'

Two Queen Beds One-Bedroom Kitchen Suite Bay View

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for One Bedroom King Suite

A hotel room with a bed, a nightstand with a lamp, a potted plant, a framed artwork, and a closet with a hanging towel and a hat.

One Bedroom King Suite

9.2 out of 10
Wonderful
(29 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a coffee maker, a suitcase, and a television.

Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite King

A modern hotel room with a grey sofa, a small table, a lamp, a kitchen area, and a large window offering a city view.

Studio Suite King

9.2 out of 10
Wonderful
(40 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Guestroom King View

A modern kitchen with a built-in stove, a small refrigerator, and a dining area with a bench and a pendant light.

Guestroom King View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Bay View (San Juan)

A bathroom with a white sink, a mirror, a towel rack, a handrail, and a framed picture on the wall.

Room, 1 King Bed, Bay View (San Juan)

8.8 out of 10
Excellent
(21 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

A modern hotel room with a flat-screen TV, a desk with a chair, a kitchenette, a sofa with a lamp, and a framed picture on the wall.

Studio Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

A modern kitchen with a large island, stainless steel appliances, and a view of the marina.

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

A modern living room with a sectional sofa, a small table with a lamp, a potted plant, and large windows offering a view of the city.

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

A modern hotel room with a kitchenette, a dining area, a bed, and a view of the cityscape.

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(18 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

A hotel room with two beds, a desk with a laptop, a TV, and a wardrobe.

Room, 2 Queen Beds (Den, No Sofabed)

9.0 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

A hotel room with a large bed, a desk, a chair, a window with a view, and two bedside tables with lamps.

Suite, 1 King Bed, Roll-in Shower, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Roll-in Shower (view)

A hotel room with a sofa, a dining table with fruit, a TV, and a bed.

Suite, Roll-in Shower (view)

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Accessible Bathtub, Bay View

A modern bathroom with a bathtub, toilet, sink, and a shower with a curtain.

Suite, Accessible Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Bathtub, Bay View

A modern hotel room with a dining area, a TV, a potted plant, artwork, and luggage.

Suite, Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Located in Santurce, a neighborhood in San Juan, Hyatt House San Juan is in the entertainment district and near the beach. While the natural beauty of Condado Beach and Escambron Beach can be enjoyed by anyone, those looking for an activity can check out Port of San Juan. Pan American Pier and Distrito T-Mobile are two other places to visit that come recommended. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and rock climbing nearby. Visit our San Juan travel guide
Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907

What's nearby

  • A coastal cityscape with a sunset, a large body of water, and a mountain in the distance.
    Distrito T-Mobile
    5 min walk - 0.5 km
  • A coastal cityscape with high-rise buildings, a beach, and palm trees.
    Condado Beach
    16 min walk - 1.4 km
  • A tropical beach with clear turquoise water, palm trees, and a few people swimming.
    Escambron Beach
    20 min walk - 1.7 km
  • Sheraton Casino
    4 min walk - 0.4 km
  • Puerto Rico Convention Center
    8 min walk - 0.7 km

Getting around

  • Hato Rey Station
    5 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    11 min drive

Restaurants

  • Sazon Cocina Criolla
    6 min walk
  • Choices Sheraton
    6 min walk
  • Los Pinos Cafe
    9 min walk
  • Pudge’s Pizza
    6 min walk
  • Éter Rooftop & Lounge
    7 min walk

About this property

Hyatt House San Juan

  • Hotel near Distrito T-Mobile
  • Located close to Puerto Rico Convention Center and Pan American Pier, Hyatt House San Juan provides a free breakfast buffet, a grocery/convenience store, and a terrace. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • A free area shuttle, self parking (surcharge), and barbecue grills
    • A billiards/pool table, luggage storage, and a TV in the lobby
    • A banquet hall, coffee/tea in the lobby, and 2 meeting rooms
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 126 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Egyptian cotton sheets and free cribs/infant beds
    • Designer toiletries, shower/tub combinations, and hair dryers
    • 42-inch flat-screen TVs with premium channels
    • Wardrobes/closets, refrigerators, and coffee/tea makers

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P13,500 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 54.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Hyatt House San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hyatt House San Juan?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on Oct 12, 2026 start from P10,321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House San Juan pet-friendly?

Yes, Hyatt House San Juan allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 18.00 per night.

What time is check-in at Hyatt House San Juan?

Check-in start time: 4 PM; Check-in end time: 6 AM.

What time is check-out at Hyatt House San Juan?

Check-out is at 11:00 AM.

Where is Hyatt House San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Distrito T-Mobile, Pan American Pier, and Puerto Rico Convention Center. Escambron Beach is 1.1 mi (1.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House San Juan Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 862 out of 1223 reviews
Rating 8 - Good. 225 out of 1223 reviews
Rating 6 - Okay. 68 out of 1223 reviews
Rating 4 - Poor. 33 out of 1223 reviews
Rating 2 - Terrible. 35 out of 1223 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before our cruise and the property was very nice, clean and we really liked the location and shuttle
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was musty smell in the room when I arrived The next day after house keeping it was not a problem Buffet breakfast and other facilities where nice Very friendly staff
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent and so was the staff. I would absolutely stay here again. Thank you for your service.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very convenient location walking distance to Distrito and Convention Center. Breakfast is amazing and full of options. Staff is friendly. It has amenities like a nice swimming pool and gym. The room has microwave, a small refrigerator and space to work and study. I stayed for my bar exam and really recommend it.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly. Overall it was a nice hotel.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience, the facility was clean and the staff helpful
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best part of the hotel. They are kind and helpful.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect to the cruise port and the T-Mobile District. Great bonus was the shuttle to old San Juan and the Beach. Room was clean and the breakfast was great. The only downfall was the pool was not maintained used the other Hyatt's pool and it was clean unlike the one at this location. I told the front desk about all the hair in the pool.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place. I will come back. great staff.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with breakfast offerings, the staff made the stay worthwhile.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Good breakfast Staff was very helpful Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any staff person we interacted with during our stay was friendly, helpful, and responsive. We enjoyed using the pool on site for a more quiet time and across the street for more to do. Loved that we could back and forth between both. The breakfast every day was a great spread.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how easy it was to check in especially coming from a long flight it was super convenient and no stress. I wish there were more options for breakfast, the omelette station was inconsistent. The shuttle service was so great and the staff were so helpful definitely will be coming back, lovely stay!!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff from Cordero down to all the attendants and cleaning staff, great place to stay and I would definitely recommend it to everyone that stays in San Juan , this place will be on my list for the next time I travel to San Juan.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and pleasant; I think they should have ventilation so they don't smell a bit musty.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and room was clean and comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is superb. Would recommend this hotel to anyone planning on enjoying a short or long term stay at our beautiful Puerto Rico.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
I loved the staff and it was nice but the inside was not really clean good and had roaches in bathroom and the kitchen, but it was my last day and first time in Puerto Rico that I didn’t make it a big deal, but someone else will, so hopefully you fix that problem If not would have been a 5
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Nice Staff! Hotel is so clean and smells amazing. 5minute walk to Distrito Tmobile where are many many food and bar options and the Casino at the Sheraton where they have live music every night. Very affordable for the location it is! Beautiful view on the Bay side! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay. The staff was really helpful. Location is really good and amenities were in good conditions.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff and the housekeepers were great. They were so helpful and nice. The only thing I had a problem with was the strong mildew smell in the room. Apparently you can’t turn the ac off or down past 70 or else that will happen. The room was clean, breakfast was just ok. I also didn’t appreciate how at 10:59am there was a housekeeper banging on the door on our day of check out. I told her we were just grabbing our last bags and we were leaving, she just looked at me like we were inconveniencing her by staying until 11, very rude. Other than that. I really appreciated how they stored our bags for us until our later flight that night and still let us use the shuttle. I would stay here again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was super, very nice staff and delicious breakfast on both days.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel right on the edge of Old Town and Condoba. Free shuttle to the areas was a nice bonus. Hotel staff were incredibly helpful and friendly.
Stayed 2 nights in May 2026