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"Staff were helpful and welcoming. Hotel was convenient, clean, comfortable and afforded good views of the city! Good and beverages excellent too"

"Our room was quiet, spacious and clean, with a great shower and comfy beds. Laundry facilities were appreciated. The location is in a quieter part of Osaka, but right on top of a metro station which made getting around very easy. Breakfast was good, although got a bit repetitive after a while. One disappointment was the advertised pour-over coffee wasn't available during breakfast and we had to make do with the machine."

"The staff was very welcoming and friendly. We loved our room, it had space and a gorgeous bathroom. The bed was very comfy and the entire room was clean. "

"Helpful staff, friendly. "

"Amazing breakfast"

"Hotel was a great value, if we ever end up back at universal Osaka will definitely stay here again!"

"The hotel was located in a perfect area."

"The reception staff was great she was easy to talk to in English and definitely knowledgeable on the area and had some good suggestions. The lighting in the hallways going to the room was interesting gave off a scary movie vibe. The laundry though pricey was very nice. However they did miss making one of the beds when they cleaned the room."

"Amazing ONSEN, great location and best value all around!"