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"Clean room and the staff is very responsive"

"Room was very clean, view was great. "

"Our faves: atMOSSphere! The moss gardens and accents, decor, and creativity to specs make this place truly stand out!! Since a Terrace/balcony was mandatory on our booking, arlo knew he mission. The outdoor space was breathtakingly situated for a perfect completion to our stay! I have to be honest and say that i had very low expectations for the shower, as water pressure tends to be nonexistent from a 9nth floor raindrop shower head... but i could not have been more pleasantly surprised at the AMAZING look and feel of that shower!!! So much water pressure it was hard to believe!!! And the kicker, was the staff!!! The friendliest of any service PROFESSIONALS we encountered in a 72 hour period! In a nutshell, staying here is a fantastic idea!... 100% REVISITING "

"Room is spacious, clean and the hotel is near to many tourist attraction like timesquare, rockefeller and radio city. The staff are courteous and helpful"

"Staff was helpful and friendly "

"I had a problem with my room and they gave me a much better one immediately "

"Great"

"Front desk staff were very welcoming!! Room was clean, convenient to everything in New York City."

"Bar was top notch/staff was amazing/hotel was one of the best I have stayed in right at Times Square. "