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Top New York Hotel Reviews
Empire Hotel
4/10 Poor
"Overall, the property is tired with visible excessive wear that indicates its well-overdue for a refresh. A positive was the shower with a rain style shower head with great water pressure. Though, the shower floor had excessive wear: stained & worn shower floor, shelves for towels banged up badly with painted areas chipped. The beds were comfortable."
Hyatt Grand Central New York
8/10 Good
"Front desk staff was rude. Room and everything else was decent"
Hotel St. James
8/10 Good
"Everything was great! Our room was basic and not anything fancy, but it was more importantly clean and comfortable. The bed was firm, but weirdly not uncomfortable. The elevators were small and old, but it’s NYC and the building is old. However, it seems to be maintained well. The check-in was easy. All the staff was incredibly helpful and answered our questions more than sufficiently! It is a fabulous place to use as a hub location, as it’s in the center of everything, but not to close the chaos of Times Square. We will definitely stay there again! My only suggestion, or hope, is for the Hotel to consider having a locked area for luggage, if they are going to provide services for customers to hold luggage either before check-in or after checkout. Although everything was safe and our bags were missing nothing, it’s just a sense of security for the customer to know the baggage is safe and they are able to explore the city knowing that everything is secure and without needing to lug things around with them."
Hotel Edison Times Square
8/10 Good
"Staff were friendly and helpful. Bathroom is very small. No towel racks, small sink counter. Carpet needed vacuuming. When AC is on its extreme loud…too loud to keep on when trying to sleep therefore room got uncomfortably warm for me. Beds were comfortable. Location is great. Walking distance to shops and restaurants."
Row NYC
10/10 Excellent
"Great hotel. The room was big enough and comfortable. Staff members were very helpful and polite. We really enjoyed our stay."
Park Central Hotel New York
8/10 Good
"Brilliant location and very clean but rooms are quite tired with damage and generally rough round the edges. However this hotel is in such a good location and its brilliant value. Chromecast didn’t work but wifi was good on devices."
New York Marriott Marquis
8/10 Good
"I absolutely love staying at the Marriott…though Time Square can get a bit much after the 3rd day. Love NYC!"
Margaritaville Resort Times Square
6/10 Okay
"I don't even know where to start...just don't expect much here."
Paramount Times Square – A Generator Hotel
4/10 Poor
"The lobby is nice but that’s about it. I arrived and they made me pay another $200 for a “facility fee.” That’s on top of the about $1000 I’d already paid at booking for 4 nights. The beds only had flat sheets. No fitted sheet. No duvet cover. Just two flat sheets below and on top of the duvet insert. Only water was on the 4th floor. Was told check out was at 11am yet staff came into our room unannounced at 9am and asked when we were leaving. The chrome cast tv in our room was also broken. No mini fridge or microwave in the room which would have been fine if I wasn’t charged so much. Unsure what this facility fee was for when the facility is deteriorating, even if they try to cover it by renovating the lobby. Would not stay again."