2/10 Terrible
Serghio, Hackensack
Apr 15, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know they say you get what you pay for but I doubt this place is worth $150. First it took about if not more than 30 minutes to check in, when I got to the hotel the girl at the reception refused to check me in until she was done wiping down her computer, then she answer the phone and took more than 5 min to give someone prices and cancellation policies over the phone, mind you there were at least 2 people waiting to check in and all she cared about was the phone and wiping her computer. After that I finally was able to go to the room and I knew it wasn’t gonna be a 5 star hotel but this place looked like a hostel, I’m sorry I’ve stayed at hostels better than this place. The room was really small, looked decrepit ( the room AND furniture ) and outdated and so noisy I felt like I was staying on a balcony, sleep was difficult as the 7 Train and a very busy Roosevelt Ave. run right outside the window. Wish I had one good thing to say about this place but I don’t, no wait I’m lying, the only good thing about this hotel is that it’s close to a lot of shops, restaurants and public transportation, other than that I’d never stay here again, even if it was free. I’d say throw in a couple of more bucks and stay at a real hotel, because this place looks more like a college dorm room than a hotel.
Serghio
Stayed 1 night in Apr 2024