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Motto by Hilton New York City Chelsea

Photo gallery for Motto by Hilton New York City Chelsea

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Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Motto by Hilton New York City Chelsea

Motto by Hilton New York City Chelsea

4.0 star property

4.5/5 Wonderful

Top rated for cleanliness (4.7/5)

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Housekeeping
Map
113 West 24th Street, New York, NY, 10001

Explore the area

  • Popular LocationMadison Square Garden11 min walk
  • Popular LocationEmpire State Building13 min walk
  • Popular LocationTimes Square8 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)48 min drive

Room options

About this area

New York

Motto by Hilton New York City Chelsea is located in Manhattan, a neighborhood in New York. Broadway and National September 11 Memorial are cultural highlights, and some of the area's notable landmarks include Empire State Building and Grand Central Terminal. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed.

What's nearby

  • Madison Square Garden - 11 min walk
  • Empire State Building - 13 min walk
  • Bryant Park - 19 min walk
  • Times Square - 8 min drive
  • Washington Square Park - 8 min drive

Getting around

  • New York 23rd St. Station - 2 min walk
  • 23 St. Station (7th Av.) - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 48 min drive

About this property

Motto by Hilton New York City Chelsea

4-star hotel near Empire State Building
Close to Madison Square Garden and Times Square, Motto by Hilton New York City Chelsea provides a 24-hour gym, a restaurant, and more. Stay connected with free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, smoke-free premises, and concierge services
  • An elevator
Room features
All guestrooms at Motto by Hilton New York City Chelsea include comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Things to do

  • 24-hour fitness center

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available

Similar properties

See similar properties

Policies

Check-in

89% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Frequently asked questions

Is Motto by Hilton New York City Chelsea pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Motto by Hilton New York City Chelsea?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Motto by Hilton New York City Chelsea on Oct 2, 2022 start from P 14,331.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Motto by Hilton New York City Chelsea?

Motto by Hilton New York City Chelsea doesn't offer parking.

What time is check-in at Motto by Hilton New York City Chelsea?

Check-in is from 3:00 PM - anytime.

What time is check-out at Motto by Hilton New York City Chelsea?

Check-out is at noon.

Where is Motto by Hilton New York City Chelsea located?

Located in Manhattan, this hotel is within a 15-minute walk of 5th Avenue, Madison Square Garden, and Empire State Building. Times Square and Broadway are also within 1 mi (2 km). 23 St. Station (7th Av.) and New York 23rd St. Station are within a 5-minute walk.

Can I cancel my reservation for free at Motto by Hilton New York City Chelsea and receive a full refund?

Yes, Motto by Hilton New York City Chelsea offers free cancellation on select room rates, because flexibility matters! Please refer to Motto by Hilton New York City Chelsea cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 246 out of 340 reviews
5 - Excellent 72%
Rating 4 - Good. 55 out of 340 reviews
4 - Good 16%
Rating 3 - Okay. 20 out of 340 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 340 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 340 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Charity
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. Didn't like that the sink was at the front of the door and not in the bathroom.
Stayed 3 nights in Sep 2022

5/5 Excellent

Robert
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
European pod style hotel but feels newer than others in NY. The staff was friendly and helpful.
Stayed 3 nights in Sep 2022

1/5 Terrible

Lozan
Disliked: Amenities, property conditions & facilities
The room is so tiny they fitted the AC unit in the ceiling which makes it terribly loud. Shut off the AC and the tiny room gets uncomfortably hot in minutes. The icing on the cake is there is so much street noise seeping into the room I couldn’t sleep there at all. You’d think a new hotel like this would be much more comfortable but no this one is not designed for guest comfort but for maximum profit.
Stayed 2 nights in Sep 2022

5/5 Excellent

Susan, Kingston
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a group of longtime friends met for the weekend - we had a great time staying at Motto. Convenient, easy & fun. We'll be back!
Stayed 2 nights in Sep 2022

5/5 Excellent

Casey
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. Great hotel room with a stylish bathroom. Very friendly staff. Also really great location in Chelsea with its mix of art and culture.
Stayed 1 night in Sep 2022

5/5 Excellent

Ayda
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great NY hotel. Staff was very friendly and helpful throughout the whole stay. I would say for a two bedroom suite, the room was on the smaller end. I would definitely recommend this hotel to a friend!
Stayed 2 nights in Sep 2022

5/5 Excellent

Gabriel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, walkable to many iconic NYC locations.
Stayed 4 nights in Sep 2022

5/5 Excellent

Chloe
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Location was perfect and our room was just what we needed. Amazing drinks at the bar and great service all around!!
Stayed 1 night in Sep 2022

5/5 Excellent

Jennifer
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with super friendly staff. Great location. Modern hotel and the restaurant downstairs is an added bonus with great food and very nice staff. Overall great stay!
Stayed 1 night in Sep 2022

5/5 Excellent

Tama
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Room was very clean, modern, good use of small space. Staff was terrific, very helpful and made sure we were comfortable
Stayed 2 nights in Sep 2022