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Bergtour Marukita

3.0 star property
Ryokan with a full-service spa, 8-minute walk to Hakuba Happo-One Ski Area

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Bergtour Marukita, minutes from Hakuba Valley Ski Area, offers skiers and hikers a retreat with an indoor mineral hot spring, spa services, WiFi, and evening karaoke. The convenient location is highly praised.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

View all photos for Japanese Traditional Room

In-room safe, free WiFi, bed sheets

Japanese Traditional Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Electric kettle
  • Sleeps 3
  • 3 Twin Futons
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About the neighborhood

Map
4995 Hokujo, Kitaazumigun, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 10 min walk - 0.9 km
  • Hakuba Iwatake Ski Resort - 20 min walk - 1.7 km
  • Happo One Sakka Ski Lift - 3 min drive - 1.7 km

Getting around

  • Hakuba Station - 4 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬9 min walk
  • ‪レストラン シャモニー - ‬9 min walk
  • ‪Hakuba Taproom - ‬6 min walk
  • ‪一成 - ‬5 min walk
  • ‪鷲家 - ‬5 min walk

About this property

Bergtour Marukita

Ryokan near Hakuba Happo-One Ski Area
Located close to Happo-one Adam Gondola and Happo One Sakka Ski Lift, Bergtour Marukita provides an indoor mineral hot spring (onsen) and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and an electric car charging station
  • Karaoke, luggage storage, and a front-desk safe
Room features
All guestrooms at Bergtour Marukita boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Breakfast is by reservation only. Guests who want to receive breakfast, including guests who have booked Room Only rate plans, must contact the property prior to arrival to make a reservation.
Guests with Half Board plans must check in by 6 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 6 PM.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2500 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Bergtour Marukita Hotel Hakuba
Bergtour Marukita Hotel
Bergtour Marukita Hakuba
Bergtour Marukita Inn Hakuba
Bergtour Marukita Inn
Bergtour Marukita Ryokan
Bergtour Marukita Hakuba
Bergtour Marukita Ryokan Hakuba

Frequently asked questions

Is Bergtour Marukita pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bergtour Marukita?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

What time is check-out at Bergtour Marukita?

Check-out is at 10 AM.

Where is Bergtour Marukita located?

Situated in Hakuba, this spa ryokan is within a 15-minute walk of Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Happo One Sakka Ski Lift and Hakuba Iwatake Ski Resort are also within 2 mi (3 km). Hakuba Station is 27 minutes by foot.

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Reviews

Bergtour Marukita Reviews

9.8

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 73 out of 87 reviews
Rating 8 - Good. 12 out of 87 reviews
Rating 6 - Okay. 1 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice host. Excellent stay!
Stayed 5 nights in Feb 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The staff was incredibly friendly and welcoming, always going above and beyond to make sure we were comfortable. Their kindness and professionalism truly made a difference. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

indre

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice traditional hotel. Super friendly and helpfull staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Wing Hei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and friendly staff
Stayed 4 nights in Jan 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming Staff. Convenient and varied Breakfast. Walkable and close to Ski Bus Station. Food options from Street Food to traditional Japanese Restaurants. Recommended!
Stayed 7 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff! Helpful and kind. The Onsen was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was authentic and delicious! The location was really close to all free shuttle stops and the hotel took you to Happo One. The staff were so friendly and welcoming, really helpful. You felt like you were in Japan compared to some of the other western hotels we stayed in!
Stayed 6 nights in Feb 2024

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Po Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and convenient location!

Exceptional service!! Feel like home. Love all the staff. Convenient location to Happo. Definitely will recommend others.
Stayed 3 nights in Dec 2022

10/10 Excellent

jonathan m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Great!
Stayed 5 nights in Feb 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming
Stayed 7 nights in Jan 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only about few minutes walk from the Bus Terminal. They provided free transfer to/from Happo-One. Breakfast and dinner were pretty good. We enjoyed the open onsen very much. The staff was friendly and really helpful. We needed to buy a new goggles and they found 2 shops for us. The largest one was 30 minutes walk from the hotel and they offered to drive us there. Definitely would come back next time!
Stayed 6 nights in Jan 2023

10/10 Excellent

Kaylie

Liked: Cleanliness, staff & service, property conditions & facilities

Room 403

Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lurdes

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is Japanese style hotel with straw mats . I love this style of bedding configuration because once you roll your bed up , there is so much more space in the room . There is also hot spring available in the hotel which is hard to hard in the area After a long day of ski nothing beats a long soak in the hot spring . Breakfast is amazing , everyday you get served something different . Hotel close to everything , restaurants all around . Shuttle takes you to the gondola to and from or you can walk . Happo bus stop is literally 3 mins walk to take shuttle to the other mountains. Highly recommend this hotel. I will certainly be back next year.
Stayed 5 nights in Jan 2024

10/10 Excellent

まゆみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊当日に予約をしたので不安でしたが、気持ちよく出迎えてくださり安心しました。施設は年季は入っていますが、清掃も行き届いて清潔感もあり、露天風呂はまだ新しくヒノキの香りがして癒されました。フロントを始めスタッフの皆さんも温かくステキな方々でした。
Stayed 1 night in Aug 2024

10/10 Excellent

katsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女将さんをはじめスタッフの方々の対応、接客がとても素晴らしかったです。 また行きたいと思います。
Stayed 1 night in May 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities
ありがとうございます
Stayed 1 night in Apr 2024

10/10 Excellent

Wai ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工很友善，樂於助人
Stayed 5 nights in Feb 2023

10/10 Excellent

PO CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯服務非常親切周到，用簡單的英語單字還可以溝通。
Stayed 4 nights in Feb 2023

10/10 Excellent

Pak yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WI-FI 接收非常差經常斷線，希望改善一下，其他方面接近完美，會再入住。
Stayed 7 nights in Jan 2023

10/10 Excellent

shuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全てが最高です！

とにかく女将さんの人の良さが素晴らしかったです！ また来たいとすごく思う宿でした！ お風呂も最高でした！
Stayed 1 night in Jan 2022

10/10 Excellent

Masamichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応がとても良かった。部屋もきれいで快適でした。特に八方温泉が最高です。スキーと温泉でリフレッシュできました。また行きたいです。
Stayed 1 night in Jan 2022

10/10 Excellent

takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方の対応が、まさに神対応でした。 こちらが何も要求していないのに、意図を汲んで くださって、とてもこうしてくれたらありがたい ということを、進んで対応してくださいました。 また、とてもフレキシブルで、人間としての 温かみに溢れている旅館でした。 温泉もとても奇麗ですし、眺めも良いです。 白馬に来たら必ず、ここに宿泊させてもらいます。 次は家族も連れてきたいです！
Stayed 1 night in Oct 2021

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price and the happiest staff in Hakuba!

The best place I stayed in Hakuba. The staff are incredibly friendly and go out of their way to make sure you feel at home.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ching Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value & service!!

Bergtour Marukita is a basic simple no-frills hotel but the location and service made up for it. The front desk lady Kaori-san is so friendly and caring, mothering you. They ask you what time you want breakfast and dinner (if you choose to dine in, it is yakitori) and have everything ready when you come down. They are one of the hotels that have onsens (indoor and outdoor) which is absolutely wonderful after a day of skiing. You can store all your ski equipment downstairs and they have slippers for every section so as to keep the floors clean. Great value for money, we would come back again but would ask for a western instead of Japanese room as sleeping on tatamis was not ideal.
Stayed 4 nights in Mar 2020