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Aparthotel

Koharu Resort Hotel & Suites

3.5 star property

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Koharu Resort Hotel & Suites offers a welcoming retreat in Hakuba Valley's center. Guests enjoy in-room WiFi, on-site laundry for post-skiing, and a property restaurant. Visitors consistently praise the excellent condition of the property and the genuinely helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Restaurant
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8:30 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Koharu Resort Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Koharu Resort Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: 8:30 PM. Late check-in is available during limited hours.

What time is check-out at Koharu Resort Hotel & Suites?

Check-out is at 10 AM.

Where is Koharu Resort Hotel & Suites located?

Situated in the mountains, this aparthotel is steps from Hakuba Happo-One Ski Area, Wadanonomori Church, and Happo One Sakka Ski Lift. Hakuba Ski Jumping Stadium and Hakuba Mini Train Park are also within 15 minutes.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

8.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and modern, just overpriced.

Stayed early Jan 2015. Nice, modern self-contained apartments.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

チェックイン前に部屋の確認をして欲しかった。

チェックインの受付でかなり待たされた。また、部屋にいって冷蔵庫にモノを入れようとしたらそもそも冷蔵庫の電源が入っていなく冷たくなるのも5時間以上かかった。部屋にあるDVDプレイヤーは壊れてて使えなく備え付けしてあるスマートフォンもフロントに繋がらず結局フロントにまで行ってスタッフに話して、DVDプレイヤーを交換してもらった。また、部屋は綺麗だが水道の下につけまつげが落ちていた。チェックイン前に部屋の確認をして欲しかった。
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で静かでよかったです
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

過ごしやすい

家具の統一感があり、木の香りがする素敵なお部屋でした。洗面台にコンセントがないのは残念でしたが、最低限のアメニティはありました。湖に入ったあとだったので室内に洗濯機があったのでありがたかったです。 下もカフェになっておりかなりくつろげる良いホテルでした。 冬は連泊でスノボにでも行こうかと思います！リピート確定！
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good!

시내와 떨어져 있어서 조용히 묵을 수 있고 종업원의 친절도, 세탁기까지 방 안에 있고 한국의 콘도를 생각하면 이해하기 쉽다. 시설도 매우 깨끗하여 만족스러운 호텔이다.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

yehead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

長期滞在型の設備充実のコンドミニアム

海外からのスキーヤー向けの長期滞在型のホテルらしく、設備充実のコンドミニアム。 白馬の紅葉を見に行くのに一泊だけ利用で、10月末でかなり気温も下がっていたが、床暖房もあり快適に過ごせた。 WiFiはもちろん無料で、iPhoneやiPad接続可能なBluetooth対応のスピーカーも置いてある。 キッチンには電子レンジにかけるや鍋、グラスなども完備しているし、洗濯機もあり長期滞在には不自由しない。 スキー場のすぐ横で、スキーヤーには最適だろう！
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel complete with kitchen, extremely friendly staff
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Apartments

The hotel was brand new and has been built to an exceptional quality. We especially loved the heated floors throughout and the massive bath, which was glorious after a hard day on the slopes. The managers of the hotel were wonderful and helpful: it felt like an exclusive B&B at times. They offer an excellent shuttle service, which is good as it's quite a walk from the village centre - I wouldn't recommend the walk with luggage. Location to the ski slopes was fantastic and the hotel has been well-thought-out for skiers, especially the provision of the secure locker room outside.
Verified

10/10 Excellent

Hakuba skier

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Aside from the hotel being brand new and working out the kinks, the staff are amazingly friendly and will even drive you around town for free! We had a great time and will definitely visit again.
Verified

10/10 Excellent

Laura V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful new hotel!

My husband and I were planning a last minute skiing vacation to Hakuba, and found the choices were very limited. We were a little apprehensive of Koharu based on the lack of real photos posted for this hotel, but decided to go for it. We were pleasantly surprised! At the time of our stay, the hotel had only been open for 7 weeks. The hotel is absolutely beautiful – clean, new, modern, and wonderfully located. Our room was the perfect size, and while we didn't plan ahead to do our own cooking, the kitchenette in the room was a nice option. Heated floors and plenty of storage for our ski gear was a big plus. We also loved that Koharu provided ski lockers for our main gear, tickets at the desk, and that we were just steps away from a lift for Happone. So convenient! The restaurant in the hotel had a great staff, and wonderful food (we ate there for breakfast and dinner). We thought it was a bit overpriced for breakfast, but discovered it's pretty standard in the area... Lastly, the hotel staff was great. Friendly, informative, and really helpful. Would definitely recommend Koharu, and would stay here again if we were in the area.
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest accommodation in hakuba

Very new modern hotel Staff were outstanding, great recommendations and knowledge of the slopes. Not to mention a great japanese restaurant.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort