BIG HOTEL LÀO CAI provides a full-service spa and more. Treat yourself to spa services, such as a body scrub, a facial, or a hot stone massage. Stay connected with free in-room WiFi.
Lao Cai is home to BIG HOTEL LÀO CAI. Hekou Customs Site and Gushan Cave Ancient Site are local landmarks, and the area's natural beauty can be seen at Thuy Hoa Park and Sapa Lake. Visit our Lao Cai travel guide
BIG HOTEL LÀO CAI provides a full-service spa and more. Treat yourself to spa services, such as a body scrub, a facial, or a hot stone massage. Stay connected with free in-room WiFi.
Other perks include:
Free valet parking
A 24-hour front desk, tour/ticket assistance, and concierge services
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Rainfall showers and toothbrushes and toothpaste
Private yards, separate sitting areas, and communal kitchens
How much does it cost to stay at BIG HOTEL LÀO CAI?
As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at BIG HOTEL LÀO CAI on Nov 16, 2026 start from P892, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is free at this property; nearby parking is also free.
What time is check-in at BIG HOTEL LÀO CAI?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available from 6:00 PM–midnight for a fee.
What time is check-out at BIG HOTEL LÀO CAI?
Check-out is at noon.
Where is BIG HOTEL LÀO CAI located?
Situated in Lao Cai, this spa guesthouse is 0.1 mi (0.2 km) from Quảng trường Tp. Lào Cai and within 3 mi (5 km) of Hekou Customs Site and Thuy Hoa Park. Den Mau Temple and China-Vietnam Border Crossing are also within 3 mi (5 km). Lao Cai Train Station is 25 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
BIG HOTEL LÀO CAI Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Amenities
10
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
10 - Excellent
5
Rating 8 - Good. 2 out of 7 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
John
Mar 16, 2025
Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025
Verified review
10/10 Excellent
Pierre
Dec 17, 2025
Liked: Cleanliness, amenities, communication
The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly.
Stayed 5 nights in Dec 2025
Verified review
10/10 Excellent
Loi
Mar 2, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024
Verified review
8/10 Good
Thong
Jul 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Beautiful room, always a plus to have windows. Staff was very friendly and helpful, good location too!
Stayed 2 nights in Jun 2026
Verified review
10/10 Excellent
Shaina
Jun 14, 2025
Liked: Cleanliness, room comfort, communication
Budget Friendly
We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025
Verified review
8/10 Good
inchul
Nov 6, 2024
Liked: Cleanliness, amenities, room comfort, communication