2/10 Terrible
Rosalind
Jun 13, 2024
Disliked: Cleanliness, property conditions & facilities
This property should be rated one star. It is the worst accomodation I have ever stayed in. Youth hostels are be better. Having said that, the location was great. Close to subway and convenient for a 25-20 min walk to downtown. They are uni accomodation not upgraded since the 1960’s. A kitchen with a jug, fridge, toaster. Bathroom with shower, toilet. If you dare open the oven as I did - putrid. But to their credit the oven was replaced with a brand new oven the day after when I brought it to their attention. The cleaners had also cleaned the accomodation. I think this was thanks to John/Gean (apologies re spelling) who was manning the security desk and was extremely helpful, polite and accomodating. He went out of his way to address the issues on my check in. Key that didn’t lock the apartment, moved to different floor. Then the key did not lock that door. Moved to different room. The mattress has the same vinyl cover it did from the 60’s or 70’. I know, as I am a nurse and we used to have them on hospital beds in the 70’s. Bed only covered with a sheet. I remade with a blanket under the sheet. Made it a bit more comfortable. But in this day and age - unacceptable. When I asked for another towel, soap and a blanket they were supplied no problem. I brought to the cleaners attention that there was only one mug and not enough cutlery and crockery for me let alone potentially 6. Also supplied no problem. No detergent to wash up. No kitchen utilities. I made do regardless.
Rosalind
Stayed 5 nights in Jun 2024