Monsal Dale Hotels

"Unfortunately this hotel was not what the photos highlighted. I appreciate it is an old building but it was very worn. The reception area was cold and the man on reception was only concerned about the wedding guest that were staying. Not helpful at all. Food was overpriced in the bar area. Cold dark and dingy is the only way to describe this place."

"Lovely room"

"This was our second time staying at this hotel. We like it a lot. The location is great for the city centre and also for getting to Meadowhall. It’s not far to walk to the universities so it’s great for open day visits. There’s also on-site parking for £15 per day. We particularly like having the convenience of breakfast included. Our stay was perfect."

"Staff were all lovely and really helpful"

"Room is clean and modern. Staff were brilliant. Breakfast is good standard, room for improvement. Pool was below standard and a few gym goers were wearing sandles in the pool. Water is not clean and murky. "

"Lovely spacious room. Great gym. "

"Although the hotel is a unique property, very old and quirky and in a great spot in the town which was good, it is very tired. The room we stayed in whilst clean needed complete redecoration and the furniture needs to be replaced and the same applies to the hallways and corridors."

"The air con showed error message we were freezing all night ended up leaving before 8 we were that cold a shame because was a nice stay clean too"

"Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great. Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me. Distance to the city centre is a relatively short walk so it has that going for it. Generally from payment, room and staff perspective, there are better options in Sheffield. "