Verified
10/10 Excellent
Andrew
Apr 12, 2026
Liked: Cleanliness, communication, listing accuracy
Andrew
Stayed 1 night in Apr 2026
Aparthotel
Quay West Suites Melbourne
5.0 star property
Choose dates to view prices
Photo gallery for Quay West Suites Melbourne
Quay West Suites Melbourne, near the National Gallery of Victoria and SEA LIFE Melbourne, offers a luxurious retreat with an indoor pool and sauna. Visit the on-site restaurant for local cuisine or unwind at Jarrah Bar and Terrace with al fresco dining options. With free in-room WiFi, a fireplace in the lobby, multilingual staff by your side.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Hot tub
- Free WiFi
- Restaurant
- Air conditioning
- Laundry
The current price is P11,771
P11,771
P12,948 total
includes taxes & fees
May 24 - May 25
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
- Bar/Lounge
- Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately AUD 40 per person
- Covered self parking fee: AUD 35 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 80.0 per night
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Quay West Suites Melbourne have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Quay West Suites Melbourne?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Quay West Suites Melbourne on May 24, 2026 start from P11,771, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Quay West Suites Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for AUD 35 per day.
What time is check-in at Quay West Suites Melbourne?
Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Quay West Suites Melbourne?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Quay West Suites Melbourne located?
Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Melbourne Central Station is 18 minutes by foot and Parliament Station is 19 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 763 out of 1073 reviews
10 - Excellent
763
Rating 8 - Good. 239 out of 1073 reviews
8 - Good
239
Rating 6 - Okay. 46 out of 1073 reviews
6 - Okay
46
Rating 4 - Poor. 18 out of 1073 reviews
4 - Poor
18
Rating 2 - Terrible. 7 out of 1073 reviews
2 - Terrible
7
Reviews
Verified
10/10 Excellent
Barbara
Apr 6, 2026
Liked: Cleanliness, check-in, communication, listing accuracy
Staff were helpful and friendly
Location beside the yarra river and all it offers is fantastic. Beautiful
Barbara
Stayed 8 nights in Mar 2026
Verified
10/10 Excellent
Ken
Jan 20, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Ken
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Tamara Jane
Jan 30, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was amazing
Tamara Jane
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Crystal Linh
Apr 18, 2026
Liked: Cleanliness, check-in, communication, listing accuracy
Great location and a nice hotel. Nice and clean room, heated indoor swimming pool with a spa.
The buffet breakfast became a bit boring after two days, as it offered the same options each day. However, there are plenty of restaurants nearby if you want variety.
The staff were friendly and professional.
Next time, I’ll book a higher-level room and hopefully enjoy a better view from the balcony.
One downside is that the car park is very narrow.
Crystal Linh
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
paul
Feb 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The suite was clean and very well fitted out
paul
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Helena
Jan 21, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customer service, staff were lovely and easy to deal with.
Helena
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Mark
Jan 31, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
First stay here , this was a great visit, location perfect on Southbank, reception staff impeccable, noting a birthday stay and gifted bubbly and chocolates . Upgraded suite, unit very clean, adequate fridge stock etc, strongly recommended, avoid Aust Open period if possible as extremely expensive across the city
Mark
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
samanthi
Nov 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were polite and efficient, the apartment was amazing
samanthi
Stayed 3 nights in Oct 2025
Verified
8/10 Good
katherine
Nov 30, 2025
Liked: Cleanliness, amenities, communication
Room was lovely , great size and balcony. Pool and spa area fantastic. Disappointed with breakfast otherwise fabulous stay
katherine
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Sally
Sep 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Sally
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Kayla
Oct 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were fantastic and very helpful. Room was spotless and the parking was very convenient
Kayla
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Junni
Oct 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Spacious suite with all necessary facilities. Friendly staff. Excellent views.
Junni
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Andrew
Oct 23, 2025
Liked: Cleanliness, property conditions & facilities, communication
Well maintained. Great views.
Andrew
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Kelly
Nov 2, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very friendly and helpful, property needs some maintenance, although was clean and tidy.
Kelly
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Christopher
Nov 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a complimentary upgrade to a three bedroom apartment. Absolutely amazing size room with plenty of space for the whole family. Great location easy walking distance for dinner and events. Would recommend for families.
Christopher
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Claudio
Oct 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place, great staff and lovely apartment. Will be back.
Claudio
Stayed 3 nights in Oct 2025
Verified
8/10 Good
Colette
Oct 28, 2023
Liked: Cleanliness, property conditions & facilities, communication
Wonderful staff on front desk and in the restaurant.
Colette
Stayed 5 nights in Oct 2023
Verified
10/10 Excellent
Anthony
Jan 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable apartment and hotel staff were amazing
Anthony
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
Jasen
Apr 21, 2024
Liked: Cleanliness, property conditions & facilities, communication
Excellent location and staff are brilliant
Jasen
Stayed 4 nights in Apr 2024
Verified
10/10 Excellent
Brendan
Jan 19, 2025
Liked: Cleanliness, room comfort
Breakfast and Room Service outstanding
Rooms were clean and comfortable. Breakfast and room service was outstanding.
Brendan
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
Sidney
Apr 15, 2025
Liked: Amenities, property conditions & facilities, communication
Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Sidney
Stayed 4 nights in Apr 2025
Verified
8/10 Good
Janice
Aug 31, 2025
Liked: Cleanliness, room comfort, communication
Fantastic location....
Fantastic location, friendly staff & spacious apartments. Just looking tired and needing a refurb.
Janice
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Barbara
Sep 3, 2025
Liked: Cleanliness, property conditions & facilities, communication
Easy access to Hamer Hall. Friendly, helpful staff. Clean spacious suite. Super swimming pool.
Barbara
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Raluca
Oct 5, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and customer service!
Raluca
Stayed 5 nights in Sep 2023