Panoramic views await from the 12th floor pool and spa, with comfortable day beds and cocktails. Downstairs, Pastore Restaurant delivers excellent dining. Modern rooms feature thoughtful layouts with dedicated workspaces and blissfully comfortable beds that guests consistently praise.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for AUD 95 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately AUD 48 to 48 for adults, and AUD 48 to 48 for children
Airport shuttle fee: AUD 250 per vehicle (one-way, maximum occupancy 3)
Covered self parking fee: AUD 50 per day (in/out privileges)
Covered valet parking fee: AUD 95 per day (in/out privileges)
Rollaway bed fee: AUD 95 per night
Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hotel Chadstone Melbourne MGallery Collection have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
How much does it cost to stay at Hotel Chadstone Melbourne MGallery Collection?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery Collection on Jun 12, 2026 start from P10,193, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Chadstone Melbourne MGallery Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for AUD 50 per day. Valet parking is available for AUD 95 per day.
What time is check-in at Hotel Chadstone Melbourne MGallery Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Chadstone Melbourne MGallery Collection?
Check-out is at 11:00 AM.
Does Hotel Chadstone Melbourne MGallery Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AUD 250 per vehicle applies.
Where is Hotel Chadstone Melbourne MGallery Collection located?
Located in Malvern East, this luxury hotel is steps from Chadstone Shopping Mall, and within 6 mi (10 km) of Caulfield Racecourse and Monash University. Brighton Beach and Royal Botanic Gardens are also within 9 mi (15 km). Hughesdale Station is 18 minutes by foot and Oakleigh Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing service, beautiful hotel, couldn’t fault a thing!
Emily
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Andrew
Jan 17, 2026
Liked: Cleanliness, staff & service, amenities
This is my third year in a row staying here for my daughter’s birthday. Every time we have a great time. Staff, room, location - perfect for a shopping spree.
We were warmly greeted on arrival by the friendly staff, checked in to our beautiful clean room and the team even went out of their way to organise a little birthday treat for me. We are so grateful for all of the care and attention to detail we received, it made for a very special stay.
Madison
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Suchitra
Dec 27, 2025
Liked: Cleanliness, staff & service, amenities
Upgraded to a suite, luxurious room, super comfortable bed, spacious bathroom, great breakfast
Easy to go shopping very good valet parking thoroughly enjoyed the stay all staff were excellent and very polite can you please say thank you to all of your staff
Location is the best to shop and nice hotel too, looks new and clean
Lai Ying
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Yoash
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
This is one of the best hotels I have ever stayed in. It is beautiful with great views.
Only down side is its distance from the CBD,
Yoash
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Terrel
Nov 27, 2025
Liked: Cleanliness, staff & service, amenities
The staff at the reception was so accommodating and helpful . We were very impressed . The amenities in the room were superb. It was very comfortable !
There was a good selection of food at breakfast. However all of the "hot" dishes, the bacon, mushrooms etc, were ice cold, and the potato was undercooked.
Clean room, comfy bed, soo close to shopping and dining. You can enjoy this place all year round as you can be indoors for the majority of the time, rain,hail or shine. Perfect for families or couples.