Medan Batu Caves hotel rooms a the Mandarin Oriental Hotel Group

"Family friendly"

"it is a very good place"

"Best location. Super convenient, excellent hotel bfast, other food options conveniently available. In fact we booked a few more nights after our road trip "

"Absolutely love the location of this hotel - right by KL's main public transportation hub."

"Place was amazing! We arrived late in the evening and were upgraded to a high level which my son loved. Buffet breakfast was great had alot of variety and service was great, we had one waiter that helped us daily and got us our morning hot chocolate, He was amazing! Overall great location, close to Bukit Bingtang and great hotel will definitely stay here on our next trip to KL. Thank you"

"Excellent hotel and service level. "

"Wonderful stay as usual. Spa is still the highlight of my stay. All staff very attentive and respectful. May need to tweak the rooms a bit as I found some loose wall sockets in my room. Toilet seat a bit dislodged. Need to maintain the quality if you are charging more than the surrounding hotels. Overall good stay though."

"Terrible service and staff ….. we turned up all roads blocked to hotel had walk up a hill with suitcases then was put in a different room that was booked. But worst of all there was a festival outside hotel which went on until 1am the room room hooked we could not sleep or use the room anytime as was just too loud. The hotel apologised but did not offer any refunds and blamed hotels.com for not letting us know about the road closures and Malaysia biggest festival taking place. "

"Room clean, just not perfect; found hair from previous party on the floor of the shower stall. All staff are friendly, even can addressed me by my last name in the Hallway. Excellent breakfast. "