Mata Chalupe Hotels

"The staff was so friendly and polite, room was bigger that I had expected and was very clean. Pool areas were very nice as well as all the different bars and lobby’s. The whole property is amazing. I really couldn’t have asked for more considering the price. My favorite part was all the different restaurants, food was always delicious and the buildings were beautiful. 10/10 would stay here again "

"Very good!"

"Beautiful resort, friendly staff & clean room…nightly shows are amazing! "

"Super"

"The hotel offers 3 amazing pools. One designated for little ones with slides. The recreation team was very kind and funny. They also offered a trapeze for all guests. The food was very good- lot of variety. We got a beautiful garden view. The New Year celebration was a blast! We really happy with our choice."

"Great value, excellent service, and a fun family stay We had a great stay at Ocean El Faro and felt it was excellent value for the price. Overall, we would definitely return. The beach was one of the highlights. There’s an area with rougher waves that were fun, and if you walk a bit further down, you can find a calmer section that’s perfect for relaxing and swimming. It was nice having both options. Our concierge, Jose, was outstanding. He booked all of our restaurant reservations and was always quick to help with any questions or concerns. One surprise was that the resort does not carry alcohol-free beer, but Jose went above and beyond by picking some up for me off the resort for a small charge and having it stocked in our room — much appreciated. The restaurants were very good. Dolce Vita was our favorite, and we enjoyed it so much that we went twice. The Mexican restaurant was our least favorite. The buffet had lots of good options, and the snack bar was perfect for a quick bite when you didn’t want a full meal. One downside was that there were no sit-down breakfast or lunch options available if you weren’t part of the Privilege Club and were traveling with kids. This was a minor inconvenience, as the buffet and snack bar were quick and efficient and actually allowed us to spend more time at the beach. The lazy river was an excellent addition, though it could be frustrating at times as some guests would “hog” the tubes. Overall great resort and would reccomend. "

"The New Years Eve party/Gala was the best I have ever been to!"

"The rooms were clean and cleaned daily, the staff was friendly, the amenities were excellent, the entertainment pretty good and the food was grrreat!"

"It was a fantastic stay for our family. We spanned 3 generations - grandparent, parents, and adult children - and the staff made sure everyone was taken care of. The food was wonderful, even for our gluten free and vegetarian family members. My father-in-law loved the buffet and my children sampled all the choices. Dario at the breakfast buffet was super attentive, while at the beach, Luis, Bryan, and Miguel all made sure we had everything we needed and Myra made sure everything was spotless. "