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"The hotel was very convenient- walkable to the ferry system as well as excellent restaurants and museums in Heraklion. The breakfast was lovely and rooms and common areas beautiful. The staff in the dinner restaurant were wonderful but there were better and more interesting nearby choices to eat dinner meals. "

"We cannot say enough about how much we enjoyed our stay. A special shout out to Koula at the front desk, Popi in housekeeping and Evangelio at the breakfast buffet. We are looking forward to our next stay."

"Everything is great. The SPA service also was great. If you are looking cheaper one. There is a nice SPA place just a couple of minutes walk distance!"

"Great location near port. Terrific views. Large rokm with balcony. Helpful friendly staff. Good breakfast. Nice bed. Would be happy to stay again "

"The property was pristine. The staff were helpful and friendly. I would highly recommend Mitsis Laguna for anyone looking to relax and enjoy the beauty of Crete. "

"Hotel Sofia is a very nice, well appointed hotel near the airport. Some late afternoon aircraft noise, but no problem overnight. On a side street so quiet, but only 100yds to public transport to city. Also a range of shops and eateries in same area. Pool area good. Breakfast had a good selection. Would recommend. Staff very friendly and helpful."

"Nice, clean hotel, great location and view of the port. "

"Everything is exactly as you expect! All of the staff we have interacted with have been the most caring and attentive people I have ever met, especially at the Makuti bar day in day out they even recommended us some films to watch. The pictures of the place you see are exactly what you get. If you are like us and do not often experience people waiting on you hand and foot it’s a surreal experience but something that makes the trip So amazing. The dining experience - just WOW! Food I have never tasted to be so amazing! Always have the lamb medium rare you won’t regret it. Welcome drinks on arrival and they let you enjoy everything how you want to not how they expect you too. I can’t thank everyone enough for my stay it’s been something I’ll never forget and nothing will live up to this. If you have the chance to come - you won’t regret it!! "

"The property was in a convenient location for the ferry port, which we used for transportation from Crete to Athens. The hotel staff were excellent and always helpful. The only drawback is that it is hard for any tour transportation to pick us up at the hotel. "