Does Hatten Place Melaka have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hatten Place Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hatten Place Melaka?

Self parking is free at this property.

What time is check-in at Hatten Place Melaka?

Check-in start time: 3 PM; Check-in end time: midnight.

Where is Hatten Place Melaka located?

Located in Hatten City, this luxury hotel is within 1 mi (2 km) of Portuguese Settlement and Dataran Pahlawan Melaka Megamall. Yong Chuan Tian Temple and Sri Muthu Mariamman Alayam Temple are also within 1 mi (2 km).

Hatten Place Melaka Reviews, Deals & Photos 2025

8/10 Good

TIN FOOK

Mar 7, 2020

Stayed 1 night in Feb 2020

10/10 Excellent

hak pang

Feb 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

10/10 Excellent

WILLIAM E

Feb 11, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great views, quality 4-star accommodations for a 3-star price.

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Feb 9, 2020

Liked: Staff & service, property conditions & facilities

部屋に入った瞬間少しかび臭いかなと思いエアコンが始動したら気にならなくなりました。アメニティーは歯ブラシがなかったので持参した歯ブラシを使用。ドライヤーもありませんでした。スタッフは皆様優しくて気軽に質問に答えてくれました。スカイデッキは宿泊客は無料で行けるので、夜の夜景を見に行けて月明りもきれいで美しかったです。

Stayed 2 nights in Feb 2020

6/10 Okay

Jose Lorenzo

Jan 31, 2020

Our stay this time. I rate it to 5.

Stayed 1 night in Jan 2020

6/10 Okay

Ho Wei

Jan 28, 2020

Liked: Room comfort

Due to the CNY crowd, the hotel was not able to manage the morning breakfast well. While it is OK to direct the guests to another venue. the food spread should be comparable to appease the guests. I skipped my breakfast as the alternative venue was not befitting of a 4 star hotel. Btw, it was stated that Hatten Place is a 5 star hotel bt in actual fact, it is a 4 stars hotel. Hotel. com should be more accurate in your presentation.

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Jan 27, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

So so

The key cards couldnt really work in the elevator. Only bath towels were provided. Bare minimal hotel.

Stayed 1 night in Jan 2020

6/10 Okay

vijay

Jan 26, 2020

Disliked: Cleanliness

Dirty toilet and carpet

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Jan 16, 2020

Disliked: Staff & service, property conditions & facilities

Very crowded

Everything is so crowded and have to wait, breakfast, lift, etc. Especially the lift, takes forever to reach, it has to wait so long and when it reach, it is always full of people. This is just the parking lift to reach lobby, then need to change lift again only reach room.

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Jan 13, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay here

The check in process took awhile to complete but the front desk stuff very helpful so is fine. The room facilities are good in condition but toiletries not given in full set so i still need to call for housekeeping to request for it.

Stayed 1 night in Jan 2020

10/10 Excellent

Norimah

Jan 5, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel & can see fantastic view fm L44

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Jan 5, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This hotel is a comedy of errors. Here’s a list of everything that went wrong during our stay: 1. Room: dust on every surface, gunk in the corners, furniture had major scratches all over, bottom of shower curtain had mold-looking stains 2. The roll-down blind in our bathroom was broken and hung on by one hook only, exposing the shower and toilet to anyone in the actual room (the glass wall between bathroom and bedroom is plain glass, not blurred or anything). 3. The “winning” moment: our water boiler looked like it had rust at the bottom so I requested a new one. After calling 3 times, they finally brought one - it smelled strongly of sausage and had actual PIECES OF FOOD stuck on the inside!!! Someone clearly used it to cook and staff didn’t bother looking before handing it over. 4. Location is bad, too far to walk to town. The mall it’s located in is completely empty.

Stayed 1 night in Jan 2020

8/10 Good

Johorean, JOhor

Jan 2, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fast check in Free Wifi Free entrance to sky deck Free Parking Room is clean Swimming Pool is clean and big MBO cinema is same building in the hotel To Jonker Street is 15min by car

Stayed 1 night in Dec 2019

6/10 Okay

Mei Whei

Dec 31, 2019

Liked: Staff & service

Stayed 2 nights in Dec 2019

4/10 Poor

Falko

Dec 30, 2019

Disliked: Cleanliness, staff & service, room comfort

Hatten place, a 2 star in 4 star clothing

This is not a hotel that deserves a 4 star rating, let alone the 5 star rating that Hotels.com gives it on their site. For starters, the hotel is far to big for the amount of employees. This resulted first of all in long check in queues. Tho they have 6 check in desks available, they only have staff to man 2 of them. The shortness on staff also is represented in the complete lack of training, which shows throughout the whole stay. When we finally checked in, we were assigned a room that had obviously seen better days. Odd to us, as the hotel looks to be fairly new. Our first complaints about the room were the copious amounts of dust everywhere (thick visible layers), blood on one of the doors (since even after bringing this up with the hotel, the stain wasn’t removed I decided to do so myself), and black mold in the leaky shower. When brought up, they told us they would fix these issues, and, in all fairness, mitigated most listed issues fairly well. However, the complete lack in any training or common sense did result in housekeeping waking us up in the middle of the night to give us the amenities we requested about 4 hours prior. This wouldn’t have been that big an issue if it wasn’t for the pile of bricks with a sheet on top that has to represent a bed and is the most horrendous thing I’ve ever slept on in my whole life. The breakfast was at least included, but the free for all battle royal feeling that had did not make it any better.

Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Dec 29, 2019

Disliked: Cleanliness, staff & service

Stayed 2 nights in Dec 2019

6/10 Okay

Douglas

Dec 24, 2019

Liked: Staff & service, room comfort

Disliked: Cleanliness

need improve

Location was fine ,there free shutter bus,only thing room not clean and Breakfast so so

Stayed 1 night in Dec 2019

6/10 Okay

MOHD

Dec 20, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a pleasant trip..

The bath is dirty.. U can see mud on the toilet bidding, the room is cramped and the bed was not so big n comfort.. Not worth the price and reputation as a new hotel.. Breakfast are the same for two days.. There is a lots to improve..

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Dec 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short getaway in Malacca

Nice hotel. Room a bit small even on premium floors. suitable for family of 4. Spacious bathroom. Love the thyme cafe for breakfast. unfortunately not so much choices of food. but the croissants are very delicious. My ad hoc type of hotel. will come again.

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Dec 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Struttura nuova sul mare pulizia ottima bini servizi come piscina e sauna

Stayed 1 night in Dec 2019

2/10 Terrible

Ichikawa

Dec 16, 2019

Stayed 1 night in Dec 2019

4/10 Poor

Royston

Dec 14, 2019

Liked: Staff & service, property conditions & facilities, room comfort

Cold experience.

Booked two rooms but both rooms had cold showers. Had to complaint several times but issues was not resolved. Disappointing. On a positive note the staff was great and helped when I got a flat car battery. Overall average staying experience.

Stayed 3 nights in Dec 2019

8/10 Good

Shahrulnizam

Dec 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have 360 Sky View on the top.

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Dec 13, 2019

Disliked: Staff & service

Customer service late pickup call Carpet, table cabinet condition not so clean

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Dec 9, 2019

Liked: Cleanliness, amenities, property conditions & facilities

Overall ok, but the shower head need to change as the head is spoil hence not so fun showering. Secondly the Aircon need to be fix as too noisy.

Stayed 1 night in Dec 2019

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