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Sercotel Hotel Pozuelo

3.5 star property
Hotel in Pozuelo de Alarcon with a 24-hour front desk and a coffee shop

Choose dates to view prices

Guests can enjoy a relaxing coffee at the hotel's café or sample regional cuisine at Filarmonia Restaurant. The property provides practical amenities including WiFi, front-desk safe, and luggage storage, plus wedding services for those planning special occasions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is P5,027
P5,530 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

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9.0 out of 10, Wonderful, 1,007 reviews
The price is P5,400
P5,940 total
includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223

What's nearby

  • Royal Palace of Madrid - 13 min drive - 13.1 km
  • Madrid Zoo Aquarium - 13 min drive - 10.3 km
  • Gran Via - 14 min drive - 13.8 km
  • Plaza Mayor - 14 min drive - 14.2 km
  • Puerta del Sol - 15 min drive - 14.5 km

Getting around

  • Pozuelo Station - 3 min drive
  • Belgica Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Taberna de Los Poetas - ‬12 min walk
  • ‪La Aurora - ‬6 min walk
  • ‪El Kiosko - ‬13 min walk
  • ‪Freiduría El Rocío - ‬7 min walk
  • ‪Pato Laqueado - ‬8 min walk

About this property

Sercotel Hotel Pozuelo

Property highlights
A coffee shop/cafe, a bar, and a business center are just a few of the amenities provided at Sercotel Hotel Pozuelo. The on-site local cuisine restaurant, GODERE RESTAURANTE, offers breakfast and lunch. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A front-desk safe, luggage storage, and meeting rooms
  • An elevator, multilingual staff, and tour/ticket assistance
Room features
All guestrooms at Sercotel Hotel Pozuelo have comforts such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Full-sized refrigerators/freezers, heating, and daily housekeeping

Similar properties

Front of property

Eurostars i-Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 421 reviews
The price is P4,283
P4,711 total
includes taxes & fees
Nov 16 - Nov 17
Eurostars i-Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe-Bar
  • GODERE RESTAURANTE

Family friendly

  • In-room full-sized refrigerator/freezer
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,422 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Pozuelo
Hotel Pozuelo Pozuelo De Alarcon
Pozuelo Pozuelo De Alarcon
Pozuelo
Pozuelo
Hotel Pozuelo
Sercotel Hotel Pozuelo Hotel
Sercotel Hotel Pozuelo Pozuelo de Alarcon
Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

Frequently asked questions

Is Sercotel Hotel Pozuelo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sercotel Hotel Pozuelo?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Sercotel Hotel Pozuelo on Nov 16, 2025 start from P 5,027.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Sercotel Hotel Pozuelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sercotel Hotel Pozuelo?

Check-out is at noon.

Where is Sercotel Hotel Pozuelo located?

Situated in Pozuelo de Alarcon, this hotel is 2.6 mi (4.1 km) from University Hospital HM Montepríncipe and within 6 mi (10 km) of Hospital Quiron Madrid and Hospital Universitario Puerta de Hierro. Gran Via and Royal Palace of Madrid are also within 9 mi (15 km). Belgica Station is 17 minutes by foot and Dos Castillas Station is 22 minutes.

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Reviews

Sercotel Hotel Pozuelo Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.8

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 100 out of 139 reviews
Rating 8 - Good. 28 out of 139 reviews
Rating 6 - Okay. 11 out of 139 reviews
Rating 4 - Poor. 0 out of 139 reviews
Rating 2 - Terrible. 0 out of 139 reviews

Reviews

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, family friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there! Also staff is super friendly! Recommended!
Stayed 1 night in Jul 2024

6/10 Okay

Ramon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low class Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business. I was early for check-in, not only did I get the room, but I was given an upgrade! The room was spacious, the bed super confortable, the minibar very well stocked, good shower and stuff. The breakfast was great! And I also had dinner at their restaurant and it was pretty good too. There are at least 4 restaurants that looked great walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serving staff was very friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean and well appointed rooms. Good breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción fuera del centro
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean modern and spacious. Staff was friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Es bueno, solo la limpieza ama de llaves algunos días no se realizo correctamnte, pero lo comenete en recepción y listo
Stayed 7 nights in Jul 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Personal were very friendly tks.
Stayed 3 nights in Jul 2025

6/10 Okay

Ramon Alexis

Liked: Cleanliness, staff & service, amenities
Very bad temperature.. Very Bad
Stayed 1 night in Jul 2025

10/10 Excellent

Jose maria gomez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Correcto todo
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but don't bother about full board. It's limited to 2 dishes at the dinner. Poor.
Stayed 4 nights in May 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, nice staff, and in a quiet neighborhood only about 15/20 minutes from major parts in the city center. Only thing that could be better is more food options in or around the hotel in the evenings
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De maravilla
Stayed 3 nights in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo, bonito y confortable

Hotel cómodo, bonito y confortable. Junto a un trato humano excelente t una comida aceptable, no pido más. Alojamiento recomendable; hay detalles que se podrian mejorar, xq nada es perfecto y todo es susceptible de mejorar. En general, perfecta la estancia.
Stayed 1 night in Jan 2025

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repetiré. Suelo venir a ver a la familia a Madrid
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jederzeit wieder!

Sehr schönes Hotel von außen, was sich auch in der Innenausstattung zeigte. Restaurant innerhalb des Hauses, sehr nettes Personal, mehrsprachig natürlich.
Stayed 1 night in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel sympathique en dehors de Madrid. Bien équipé. Chambres spacieuses. Personnel très agréable et à l’écoute. Restaurant sur place ainsi que qq autres à proximité permettant de déjeuner ou dîner.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable y personal muy serviable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 4 nights in Oct 2024

8/10 Good

ALTAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, helpful and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice!
Stayed 5 nights in Sep 2024

6/10 Okay

patrick

Liked: Property conditions & facilities
Tout est top : accueil, propreté, petit dejeuner…garage souterrain pour la voiture Possible d’aller en bus à Madrid
Stayed 4 nights in Sep 2024

10/10 Excellent

Pablo

Super
Stayed 3 nights in Aug 2024