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INNSiDE by Meliá Madrid Gran Vía

4.0 star property
Madrid's upscale urban retreat balances city excitement with rooftop relaxation, while staff members consistently earn praise from travelers

Choose dates to view prices

INNSiDE by Meliá Madrid Gran Vía, in central Madrid, offers a contemporary escape. Enjoy international dishes at the Open Living Lounge, stay fit at the gym, or relax on the rooftop terrace with WiFi. Guests appreciate the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is P16,765
P18,441 total
includes taxes & fees
May 25 - May 26

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About this property

INNSiDE by Meliá Madrid Gran Vía

  • Upscale hotel near Gran Via
  • Located close to Puerta del Sol and Plaza Mayor, INNSiDE by Meliá Madrid Gran Vía provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. The on-site international cuisine restaurant, Open Living Lounge, features al fresco dining and breakfast. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), an area shuttle, and a TV in the lobby
    • A 24-hour front desk, concierge services, and luggage storage
    • Smoke-free premises, multilingual staff, and a gift shop
    • Guest reviews give top marks for the helpful staff and proximity to shopping
  • Room features
  • All 117 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Rainfall showers, eco-friendly toiletries, and hair dryers
    • LED light bulbs, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 26 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 9.5 for children
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is INNSiDE by Meliá Madrid Gran Vía pet-friendly?

Yes, INNSiDE by Meliá Madrid Gran Vía allows cats and dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at INNSiDE by Meliá Madrid Gran Vía?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at INNSiDE by Meliá Madrid Gran Vía on May 25, 2026 start from P16,765, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at INNSiDE by Meliá Madrid Gran Vía?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at INNSiDE by Meliá Madrid Gran Vía?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is INNSiDE by Meliá Madrid Gran Vía located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol, and Plaza Mayor. Royal Palace of Madrid and National Prado Museum are also within 1 mi (2 km). Callao Station and Gran Via Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 708 out of 915 reviews
Rating 8 - Good. 152 out of 915 reviews
Rating 6 - Okay. 31 out of 915 reviews
Rating 4 - Poor. 13 out of 915 reviews
Rating 2 - Terrible. 11 out of 915 reviews

Reviews

Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well located and excellent service
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Room did not have a hot water heater for tea and coffee. The location was perfect, balcony overlooked the Gran Via.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms with great view of Gran Via. Excellent location. Hotel includes nice touches (water, eye masks) to make stay extra comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everting. I didn't have to take the train a single time, walked everywhere. The rooftop restaurant /bar is a hidden gem. The rooms are very comfortable and well equipped, I would have like to have a coffee machine thorough as I had an early flight home and I struggled without. This is a minor but easy correction. Overall 10/10.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, very comfortable room and very helpful staff!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Vidya

Liked: Cleanliness, staff & service, amenities
Cute room, wonderful view of Gran Via and the best location!
View from our balcony
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mary

Everything was perfect. The only complaint I can muster is the awkward shower in the middle of the room and the weird shower handles. Staff was great. Food at the restaurant was great.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Jacob Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great amenities & good location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and wonderful breakfast. Rooftop bar was very nice, if a bit cold in winter but blankets provided. The mojito was best I've had, and the pork quesadillas we excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Giannina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent Stay! Fantastic hotel with friendly staff, clean and comfortable rooms, and great amenities. The location was convenient, and every detail was handled with care. Highly recommended!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
The staff was great, especially the bar staff on the 7th floor. The rooms were very comfortable and clean.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff was friendly. The room was comfortable and met our expectations.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great rooftop bar/restaurant
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great easy access to all central Madrid. The room is clean and the breakfast have good variety of food. The staff are helpful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, confortable room, quiet at night.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, convenient location to most city sites, and staff was friendly, accommodating and professional.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Vivianne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very centrally located on Gran Via. The room had a balcony and a spectacular view. The staff was very friendly. The check-in and check-out process was very easy.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Payman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location , great size room for family ,
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

ILCHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location !
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We loved the view of the gran via !
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Gran Via area. Helpful and welcoming staff. Location approximate to shopping, dinning and sight seeing is great. Highly recommend
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Gran Via surrounded by shops and restaurants plus a comfortable 20-minute walk to most of Madrid's attractions. Clean room and friendly staff. Definitely enjoy tapas and drinks at the rooftop bar.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

ahmed

Not a repeat . Major problem with AX. Room was too hot and the thermostat is fixed . They got us a fan but did not work . Management told us to open the window. Room is average with average quality robes and towels . Shower in the middle of the room, which was ok . Good location , friendly service, and the bed was comfortable
Stayed 5 nights in Feb 2026