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Hyatt Regency Hesperia Madrid

5.0 star property
Madrid's premier luxury hotel near Gran Via and Puerta del Sol offers sophisticated accommodations with Michelin-starred dining and thoughtful amenities

Choose dates to view prices

Hyatt Regency Hesperia Madrid, in the city center, offers a refined base for exploring Madrid. Enjoy Michelin-starred Santceloni, a gym, dry cleaning, laundry, free in-room WiFi, and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P16,036
P17,639 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 33 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 120.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hyatt Regency Hesperia Madrid pet-friendly?

Yes, Hyatt Regency Hesperia Madrid allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hyatt Regency Hesperia Madrid?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Hesperia Madrid on May 24, 2026 start from P16,036, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 35 per night.

What time is check-in at Hyatt Regency Hesperia Madrid?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Hesperia Madrid?

Check-out is at noon.

Does Hyatt Regency Hesperia Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hyatt Regency Hesperia Madrid located?

This family-friendly Madrid hotel is located near the airport, within 2 mi (3 km) of Bernabéu Stadium, Gran Via, and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Gregorio Maranon Station is only a 2-minute walk and Ruben Dario Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 520 out of 764 reviews
Rating 8 - Good. 169 out of 764 reviews
Rating 6 - Okay. 50 out of 764 reviews
Rating 4 - Poor. 16 out of 764 reviews
Rating 2 - Terrible. 9 out of 764 reviews

Reviews

Verified

10/10 Excellent

Anastacia

Liked: Cleanliness, property conditions & facilities
Loved my stay , very clean and comfortable rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Antonio

Great breakfast, excellent staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and the room was clean ! Beautiful breakfast with lots of choices… I highly recommend… great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Outstanding service and the staff is the best of all.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nivrithi

Liked: Cleanliness, property conditions & facilities
Staff helpful , room was good , Location a bit far
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff, from the Front Door to the Front Desk. Great overall
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and helpful service, large lobby and dining area
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
The hotel staff were great…from the bellhop who first greeted us, to the check in agents and the very helpful concierge. The room was very comfortable.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel / courteous staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Good location and very good service, as a breakfast and dinner.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great location that I always enjoy staying at when I come to Madrid. The staff are always very helpful too.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Recently renovated properly. Quiet rooms. Fabulous breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Clean. Nice staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Madrid. Not very expensive but five stars service.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to be close to the Bernabeu. Easily within walking distance to stadium. Metro lines close by to get around the city. Would stay again!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice big room.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, clean and with access to everything near by
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Edward

We had a great 10 days at this hotel. Even watched two La Liga matches over dinner in the bar. We loved our room and the staff was always cheery and attentive.
Stayed 10 nights in Apr 2024
Verified

10/10 Excellent

Tuncay

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good locations. Very clean and smells also good. Workers are very helpful also.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent traveler to Madrid this is the best hotel Ive stayed. Very very comfortable and nice decorated. Service is impecable.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Ophelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was not the prettiest but the room itself was great. Customer service was also on point.
Verified

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Hotel in Business Neighborhood

Very good hotel located in the business district, about 15min drive from the historical Centre. The service is great but The breakfast is not very good. So is the condition of our shower. The rooms are spacious.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Roda Maria

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with incorrect bed descriptions.

The hotel is good location that’s quiet but short taxi ride or metro from main attractions. Staff was friendly. The issue however is with deceptive description of the rooms. They advertise as king size bed. But they are not king size beds. Room 105 had a queen size bed. room 110 was a full size bed. I even measured. (See pictures) They will tell you that this is a “Madrid king” but that’s a lie as I’ve stayed at several Madrid hotels & gotten normal king size beds. Including Thompson Madrid operated by Hyatt. If you are seeking a true king size, I would recommend another hotel.
Stayed 1 night in Sep 2025