Hostal Veracruz

2.0 star property
Hostal in Madrid, steps from Puerta del Sol

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Photo gallery for Hostal Veracruz

Select Comfort beds, in-room safe, desk, blackout drapes
View from property
Exterior
Front of property
Interior
Located in central Madrid, Hostal Veracruz offers comfort and convenience. Guests enjoy in-room WiFi and benefit from multilingual staff providing concierge services and tour assistance. A vending machine offers quick refreshments, and travelers praise the attentive, helpful team.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Single Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Egyptian cotton linens
Blackout drapes/curtains
Select Comfort bed
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Double Room

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Egyptian cotton linens
Blackout drapes/curtains
Select Comfort bed
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Egyptian cotton linens
Blackout drapes/curtains
Select Comfort bed
  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal Veracruz is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.
Map
Calle Victoria, 1, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 6 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Birra Bar - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk
  • ‪Lhardy - ‬1 min walk

About this property

Hostal Veracruz

Hostal remodeled in 2020 and located near Puerta del Sol
A short walk from Gran Via and Plaza Mayor, Hostal Veracruz has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and smoke-free premises
  • Luggage storage, a front-desk safe, and multilingual staff
  • An elevator, a vending machine, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hostal Veracruz feature comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Select Comfort beds and cribs/infant beds (surcharge)
  • Bathrooms with showers and shampoo
  • Balconies or patios, wardrobes/closets, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Built in 1860
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Frequently asked questions

Is Hostal Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Veracruz?

Hostal Veracruz doesn't offer parking.

What time is check-in at Hostal Veracruz?

Check-in start time: 2 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hostal Veracruz?

Check-out is at 11 AM.

Where is Hostal Veracruz located?

Located in Madrid Centro, this hostal is steps from Calle de Alcalá and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

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Reviews

Hostal Veracruz Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 207 out of 507 reviews
Rating 8 - Good. 199 out of 507 reviews
Rating 6 - Okay. 68 out of 507 reviews
Rating 4 - Poor. 21 out of 507 reviews
Rating 2 - Terrible. 12 out of 507 reviews

Reviews

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly check-in, clean room, no issues or concerns, lots of restaurants nearby, right in the centre of Madrid walkable to the palace.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and cozy rooms. Perfect location to walk anywhere; only time we had to take a bus was to go to the Santiago Bernabéu stadium.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito buena área cerca de todo
Stayed 3 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, property conditions & facilities
Excellent area and very clean Thank you
Stayed 3 nights in Jul 2025

10/10 Excellent

TERESITA DE JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó, esta cerca de todo y caminando llegas al metro, a restaurantes. La vida nocturna es activa en esa zona, pero los ventanales aíslan el ruido, nunca tuvimos problema. Excelente opción para hospedarse cerca de la zona central de Madrid
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
City center
Stayed 6 nights in Aug 2025

10/10 Excellent

Anaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención, limpieza y lugar céntrico
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable little gem in the city

Lovely little boutique hotel, great value, amazing location and very helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opcion

Buena opción céntrica en Madrid
Stayed 1 night in May 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Jul 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hostal se Los recomiendo muy bueno El personal de la reception Lainy y Alex son muy Buenos, amables, educados La limpieza muy buena te Cambrian las toallas mucha higher Yo volveria a hospedarme ahi Y muy centrico 100% recomendado 👍
Stayed 4 nights in Jul 2025

8/10 Good

Omar Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el lugar está muy bien
Stayed 3 nights in Apr 2025

10/10 Excellent

Hosni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y el personal muy amable

10/10 Excellent

Maria Eugenia Cervantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación (todo lo que deseaba visitar estaba al alcance y a pie) y precio. Agradable, limpia, segura, el personal muy amable, era justo lo que necesitaba y llenó mis expectativas completamente. Volvería a hospedarme ahí sin duda.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, con lo necesario para hospedarse cerca de Sol.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
This place was in the perfect location ! A little loud at night but by then i was so tired it didn’t matter. The room was TINY but served its purpose.
Stayed 4 nights in Jun 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there twice in two weeks. Overall was a good stay. The second stay, our room was out of WIFI service. Needed to work and was unable to work because wifi was out of range. Depending what side of the Hostal you stay on, the street noise can go into 330am. Good staff and great area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iliana

comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Edrei

Liked: Cleanliness
Buena ubicación, a unos pasos de puerta de Sol, la habitación es muy pequeña pero cómoda si es solo para llegar a dormir.
Stayed 1 night in May 2025

6/10 Okay

Arnolda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in the best location possible for a first time visitor to Madrid. It was clean but very small- not sure how they managed to make the photos look so roomy. The check in was easy and everythong you want to experience and see is nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es uno de mis lugares para quedarme en el centro.
Stayed 5 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es la segunda vez que nos hospedamos ahí, todo muy bien y ubicados a unos pasos de la puerta del Sol, eso nos gusta mucho la ubicación, leí que algunas personas se quejaban del ruido exterior, normal por la zona, si hay, pero cerrando las ventanas y cubiertas sin problema. Muy amables todos los de recepción y siempre atentos. Muchas gracias chicos!
Stayed 3 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in pieno centro, in Puerta del sol. Si visita tutto a piedi. Stanza pulita. Personale molto disponibile. Unica pecca che si sentono tutti i rumori e schiamazzi provenienti dai locali che si trovano nella strada sottostante.
Stayed 3 nights in May 2025

2/10 Terrible

Pol

Pagué por una habitación de 12 m doble y me pusieron en una habitación más pequeña. Les hablé del error, se dieron cuenta y lo aceptaron pero no quisieron cambiarme de habitación. La única opción, devolverme el dinero y echarme. Un trato lamentable, no lo recomiendo no volveré.
Stayed 3 nights in Aug 2025