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Hard Rock Hotel Madrid

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Urban rhythm in Madrid's heart

A vibrant rooftop bar serves craft cocktails against Madrid's sunset skyline. The seasonal outdoor pool offers a refreshing retreat after exploring nearby museums. Guests appreciate the central location, with El Retiro Park and Atocha Station within walking distance.

Popular amenities

  • Air conditioning
The current price is P9,409
P10,350 total
includes taxes & fees
Aug 16 - Aug 17

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic King Room

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Classic King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room with Garden View

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Gold Suite with Terrace

A hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV on the wall.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(184 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, and a view of buildings through the window.

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace (Gold)

A modern hotel room with a large bed, a small table, a chair, and a view of the city through large windows.

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Rock Star Suite

A modern hotel room with a large bed, a bathtub, a flat-screen TV, and a view of the cityscape.

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Silver Suite

A hotel room with a large bed, a TV mounted on the wall, and a red headboard.

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(81 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Family)

A modern hotel room with a large bed, a blue sofa, a small table, and a mirror.

Deluxe Room (Family)

9.2 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds, City View

A hotel room with two beds, a shower, a small table, and a chair.

Superior Twin Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a wooden wardrobe, a mirror, and a bathroom with a glass door.

Classic Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Palos de la Frontera neighborhood, Hard Rock Hotel Madrid is connected to a rail/subway station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Guests love the hotel's location for the sightseeing. Visit our Madrid travel guide
Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    1 min walk - 0.1 km
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    10 min walk - 0.8 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    18 min walk - 1.5 km
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    18 min walk - 1.5 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    18 min walk - 1.5 km

Getting around

  • Madrid (XOC-Atocha Train Station)
    5 min walk
  • Estación del Arte
    5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    22 min drive

Restaurants

  • La Canibal
    2 min walk
  • Sessions
    1 min walk
  • Burger King
    2 min walk
  • Ra-Men Kagura
    4 min walk
  • El Jardín de Arzábal
    3 min walk

About this property

Hard Rock Hotel Madrid

  • Luxury hotel near El Retiro Park
  • Located close to Puerta del Sol and Plaza Mayor, Hard Rock Hotel Madrid provides a poolside bar, a rooftop terrace, and designer stores on site. The on-site restaurant, Sessions, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Other perks include:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
    • Luggage storage, a banquet hall, and smoke-free premises
    • A front-desk safe, tour/ticket assistance, and a gift shop
    • Guest reviews give top marks for the breakfast, helpful staff, and location
  • Room features
  • All 161 rooms have comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Down comforters and free cribs/infant beds
    • Bathrooms with rainfall showers and free toiletries
    • 49-inch Smart TVs with digital channels
    • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Pool access available from 10:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:30 AM–8:30 PM. The pool is closed seasonally each year from October 1 to May 17.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Aug 16, 2026 start from P9,409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 24 lbs per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Check-out is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Palos de la Frontera, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía, El Retiro Park, and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hard Rock Hotel Madrid Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2090 out of 2804 reviews
Rating 8 - Good. 487 out of 2804 reviews
Rating 6 - Okay. 139 out of 2804 reviews
Rating 4 - Poor. 55 out of 2804 reviews
Rating 2 - Terrible. 33 out of 2804 reviews

Reviews

Verified

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great helpful staff Rooms are big and comfortable. Will stay there again.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and property was very clean/modern.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff. Comfortable beds and good sized rooms
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent breakfast buffet and a gorgeous rooftop bar restaurant, really great cocktails… Wonderful staff, very helpful and welcoming! Would definitely stay there again in the future
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff; great rooms; enjoyed the pool area.. liked the hood. I'd come here again!
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff very friendly and helpful they were nice and show me good place to go thank you
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great bar, pool and comfortable sun loungers. Room was great, bed super comfortable and shower amazing
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our short stay at Hard Rock. The staff was very helpful and the rooms are very modern. Very clean. We will return.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good was great, very great location close to all the action
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel! Great pool area! Wonderful restaurant! Great location! I recommend!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The lady who helps during breakfast was exceptional
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised! Unlike most European hotels, the room was a great size and the air conditioning was great for 100 degree days as well as the pool! The pool is small but refreshing!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to walk to amenities. Hotel is well appointed with pool and lounging area, minus no music playing in the outdoor area.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a very central location, attentive and friendly staff and beautiful amenities. Stayed here with my partner for our anniversary trip and the staff made everything feel welcoming and smooth at check in and prepared a little surprise for us. I would recommend and stay here again!! Gracias
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were unique and rooftop bar was very cool
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent one overnight stay! Beautiful hotel! Beds were so comfortable! Daniel at check in was very friendly and made our arrival pleasant. Thank you Hard Rock Madrid!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the location was very convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were really friendly and helpful but there could have been more gluten free food options
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and good breakfast Easy walk to most everything Great shower
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Madrid was located near many cafes and sights. Room were average size and staff was excellent! Food selection was limited, but breakfast had plenty to choose from. Our room by the street was noisy at times, but not too bad at night. Staff were great!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean room, nice staff and great buffet for breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, great location
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I’ll say is good specially because of the location. Breakfast buffet needs to have more variety of choices. Cleaning staff are very good.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, would stay there again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The breakfast was good. Staff was great. It's also a 10 minute walk from the train station. 5 minute walk from the metro.
Stayed 2 nights in May 2026