Lubok Buaya Hotels

"No hand towels, face towels,no.hair dryer only small tubes of shampoo, shower gel No English TV channel!!! In Malaysia??? "

"We had a great stay"

"We arrived and our room hadn’t been cleaned since the last guests. Bed was made but there were stains and debris in the sheets. No towels, no toilet paper. Rubbish on the sink and bin was full. Rubbish and hair on the floor. We asked for the room to be cleaned, 3 hours later still not cleaned at 8pm. We approached the owner who apologised and said his housekeepers “keep running away”. I asked for new sheets, towels and toilet paper so we could clean it ourselves. He gave us sheets that were mouldy, stained and had bugs in them. We advised him we would check out in the morning and request a refund for the remaining 3 nights we were due to stay. He was apologetic. The next morning the owner was no where to be seen and one man at reception didn’t speak English very well. The owner doesn’t respond to hotels.com at all. They also have an issue with overbooking from the online system, some people arrived and didn’t have a room. So I would highly recommend NOT staying here "

"Saw the high rating and decided to change my hotel at the eleventh hour. Location was perfect, but it is definitely only a 2* hotel. Pool was simply an enlarged bath tub. Stairs to room. Shower had extremely low water pressure, which was later adjusted. Breakfast starts at 7.30am but at 7.45am it was still closed. Receptionist said she had no idea what time it will open. I paid about US$80 after 30% discount. Not worth. It is just a mere motel. Rooms were spacious. The only pros about this motel is Aziman, the manager. He has been very helpful and thoughtful. He passed me a towel to use for my activities. I dare not take any towels out of the room because there is a message in the room that states the cost of cleaning the towel is RM80, face towel is RM50 etc. Frankly, for that price, I can buy a few new towels. Besides, upon check in, the duvet covers were not even washed after the previous guests checked out. Hygiene is definitely missing. And the flushing system stinks. Not sure if it applies to all hotels in the area because there is a bad sewage odour even at the toilets in the malls. "

"The room was just as pictured - and it was kept that way by the friendly staff.Looking out of the room at our private pool was better than looking at the sea - the beach was about15 minutes' walk away - with pristine white sand and clear blue water. Within that walk were eateries of every possible kind, from street food cooked over an open flame to posh hotel restaurants. Easy to get around using taxis. A return trip to the island would be to Maneh Villas."

"Nothing special. "

"Staff waa very welcoming and friendly. Very nice hotel and the room was very clean and comfortable. Overall will stay there again."

"The staff were great and the room was older but clean. The pool was fantastic. There are a couple concerns. The WIFI only works if you are sitting outside of the office. It does not reach the rooms. Also the rooms do not have safes and there are no safety deposit boxes in the office. Meant having to keep valuable on your person all the time. "

"The pictures don’t reflect the standard of the hotel - it is very run down, stain carpets in the hall, pool was green when we were there. But if you can look past the decor the location is right across the road from the beach, AC works and it has hot water and a fridge."