Beach Hotels in Lubok Buaya, Langkawi

"No hand towels, face towels,no.hair dryer only small tubes of shampoo, shower gel No English TV channel!!! In Malaysia??? "

"We arrived and our room hadn’t been cleaned since the last guests. Bed was made but there were stains and debris in the sheets. No towels, no toilet paper. Rubbish on the sink and bin was full. Rubbish and hair on the floor. We asked for the room to be cleaned, 3 hours later still not cleaned at 8pm. We approached the owner who apologised and said his housekeepers “keep running away”. I asked for new sheets, towels and toilet paper so we could clean it ourselves. He gave us sheets that were mouldy, stained and had bugs in them. We advised him we would check out in the morning and request a refund for the remaining 3 nights we were due to stay. He was apologetic. The next morning the owner was no where to be seen and one man at reception didn’t speak English very well. The owner doesn’t respond to hotels.com at all. They also have an issue with overbooking from the online system, some people arrived and didn’t have a room. So I would highly recommend NOT staying here "

"Nothing special. "

"The staff were great and the room was older but clean. The pool was fantastic. There are a couple concerns. The WIFI only works if you are sitting outside of the office. It does not reach the rooms. Also the rooms do not have safes and there are no safety deposit boxes in the office. Meant having to keep valuable on your person all the time. "

"The pictures don’t reflect the standard of the hotel - it is very run down, stain carpets in the hall, pool was green when we were there. But if you can look past the decor the location is right across the road from the beach, AC works and it has hot water and a fridge."

"Everything was superb!"

"Property need some fixes. Room tiles not cleaned and need caulking. No hand or face towels provided. Entire property needs some TLC -painting, fixes etc. "