Locks Heath Hotels

"Dog friendly room was clean but very basic and tired/worn looking even for a dog friendly room. Missing the basics like a mirror in the bedroom & maybe a coat hook by the front door. However the hotel itself was fantastic, set within beautiful grounds. The staff throughout were excellent & very welcoming from check-in to the bar staff to the restaurant staff. The food in the restaurant was incredible & reasonably priced too. We would definitely return. "

"Slow in the restaurant but excellent food. Direction signs to and out of the swimming pool changing area were not clear. Otherwise very good."

"That's a family friendly hotel in an easy access location. Staff is very helpful. The manager, Jimmy, helped us settle down quickly. They also provide good quality room service with limited choices. The spa and pool is a bit small but that's clean and warm."

"Staff at check in were great. Car park was very full because there's a public gym at the hotel. Hotel rooms are weird - there's only a window in the bathroom. No fresh air available in the actual hotel room. Air con system is rubbish. Room was dusty throughout. Terrible night's sleep because there was a thumping noise coming from above my room - it sounded as if we were directly under the gym and there was always someone throwing weights at all hours. Not a good experience. "

"WiFi is awful! It’s just really poor but free so everyone is using a system not able to cope.Also, disabled parking spaces were blocked off with building work so parking was harder than it should have been. Breakfast was very good and staff in the restaurant each take a station and were really on it all the time so nothing ran empty and everything was hot and fresh and there were no delays. The pool was nice but the jacuzzi is colder than it should be and was fed with cold water."

"Nice hotel, good food and facilities and close to the station. Comfortable, clean and quiet."

"A pleasant stay on our return to the UK and very good value. The room was well designed, comfortable and clean and the inclusive breakfast way the best we had for a long time."

"I didnt use the laundry or the pool, but the hotel was beautiful, best ive stayed in yet. Would use again if i return to the area. "

"Staff were friendly, room was clean and tidy, included breakfast was awesome. Excellent service overall! "