expedia

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Guest reviews

4.2/5 Very Good
996 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free Airport Shuttle
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationLapu-Lapu City Hall7 min drive
Popular LocationGaisano Grand Mall Mactan9 min drive
Popular LocationMactan Marina Mall11 min drive
AirportCebu (CEB-Mactan - Cebu Intl.)16 min drive

Choose dates to view prices

  • Superior Room, 2 Single Beds

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Room, 2 Single Beds
  • Standard Studio, 1 Queen Bed

    Room amenities

    • 16 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Studio, 1 Queen Bed
  • Junior Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Room, 1 King Bed
  • Premier Room, 1 Queen Bed

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsPremier Room, 1 Queen Bed
  • Executive Room, 2 Double Beds

    Room amenities

    • 24 sq m
    • Sleeps 3
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds
  • Superior Room, 1 Queen Bed

    Room amenities

    • 17 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed

About this area

Lapu-Lapu

In the business district, Eloisa Royal Suites is in an area with good airport proximity and shopping. Fuente Osmena Circle and Heritage of Cebu Monument are notable landmarks, and travellers looking to shop may want to visit SM City Cebu and Ayala Center. Cebu Ocean Park and Cebu Botanical Garden are also worth visiting.

Visit our Lapu-Lapu travel guide
Map
Popular Location

What's nearby

  • Lapu-Lapu City Hall - 7 min drive
  • Gaisano Grand Mall Mactan - 9 min drive
  • Mactan Marina Mall - 11 min drive
  • J Centre Mall - 16 min drive
  • Cebu Yacht Club - 18 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 16 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering regional cuisine.

About this property

Eloisa Royal Suites

3.5-star Lapu-Lapu hotel in Basak, near Gaisano Grand Mall Mactan
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 67 individually decorated rooms feature free WiFi and memory foam beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Eloisa Royal Suites offers 67 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature memory foam mattresses. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Limited parking spaces
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 399 for adults and PHP 199 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • Filipino

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool sunloungers

Spa

  • Massage - swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 950 per night.
Free cots (infant beds)

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 399 for adults and PHP 199 for children (approximately)
  • Rollaway bed fee: PHP 950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Eloisa Royal Suites and receive a full refund?
Yes, Eloisa Royal Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Eloisa Royal Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and extended parking are free at this property.
What time is check-in at this property?
Check-in is from 2 PM to 10:00 PM.
What time is check-out at this property?
Checkout is at noon.
Does Eloisa Royal Suites provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Located in Basak, this hotel is within 2 miles (3 km) of The Outlets at Pueblo Verde, Gaisano Grand Mall Mactan and Lapu-Lapu City Hall. Mactan Marina Mall and Cebu Yacht Club are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Eloisa Royal Suites

4.2
Very Good
5 - Excellent
412
4 - Good
409
3 - Okay
124
2 - Mediocre
24
1 - Poor
27
4.3
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.0
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

I am aware that in any property such as this there will be maintenance issues, however my stay was spoiled by continual hot water issues, which took three times to fix, resulting in disruption to my holiday! Each time I was assured that it would not happen again and only my insistence ensured that after the third time it was finally fixed. And the offer of a few pieces of fruit as compensation to the continual disruption of my vacation was insulting!!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very helpful and the facility'scleanliness. Also they serve good breakfast.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and helpful staff. The hotel is very clean and the Internet is very fast

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport

Nice hotel near the airport. Rooms were a good size and had a safe. The staff was really nice and helpful. I only stayed one night but it happened to rain very hard and I was on the top floor (rm 407) when I heard dripping which turned into a full deluge. I called reception and they immediately sent someone up to check. He saw how bad it was and they immediately moved me to a new room on the 3rd floor. The hotel is also near a shopping outlet so you have plenty of food choices and stores to choose from.

Stayed 1 night in Feb 2020