Hotels near Lake Mead National Recreation Area

"A"

"We got an upgraded room to a suite. Some things seemed "

"Clean room"

"This hotel is a great experience however it is definitely getting old. "

"Front desk staff were very unfriendly and not helpful with check in or check out. They wanted you to do it yourself at the kiosk. No info on the pool or the fact there is a $20/day charge for a mini-fridge in your room. Our room had no glasses, and when we asked for them we received styrofoam cups. When we checked out and had a questions on our bill, the front desk person said she was busy with another person (no one else was there), and then proceeded to talk to her coworker and ignore us. Very disappointing experience. Would not stay here again!"

"Superb!!!!"

"Enjoyed the stay "

"The self-check in process if frustrating. After traveling for 12 hours I used the self check in kiosk. At the completion of self check in, the kiosk prompted that I would receive text message once my room was prepared. This was at 3:30pm. After waiting several minute, no text message was ever received and I was forced to wait in a long line of guest, all of which were facing the same issue."

"Shower water was scolding hot at the coolest. We were unable to shower. Management sent maintenance to fix the issue but unfortunately we were on a tight schedule and missed the morning shower. They refunded a whopping $50, which was disappointing. "