Planet Hollywood Resort & Casino

4.0 star property
Planet Hollywood Resort & Casino brings Vegas excitement with live entertainment, while offering a relaxing retreat in the heart of the Strip

Choose dates to view prices

Located in central Las Vegas, Planet Hollywood Resort & Casino offers entertainment and relaxation. Try your luck at the casino, dance at the nightclub, dine at 12 restaurants, rejuvenate at Mandara Spa, catch live performances, or browse the on-site shops.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Air conditioning
  • Gym
The current price is P888
P4,833 total
includes taxes & fees
Jul 20 - Jul 21

Room options

Available filters for rooms
Showing 29 of 29 rooms

Ultra Hip Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(1605 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(787 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Boulevard Suite, 1 King Bed, Non Smoking, Strip View

  • 167 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Panorama Suite, 1 King Bed, Non Smoking (Newly Renovated)

8.4 out of 10
Very good
(5 reviews)
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Strip Suite, 1 King Bed, Non Smoking, Strip View (Newly Renovated)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Resort Vista Room, 1 King Bed, Non Smoking (Newly Renovated)

7.8 out of 10
Good
(41 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 2 Queen Beds, Non Smoking, Fountain View

8.0 out of 10
Very good
(129 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Hip Premium Room, 1 King Bed, Non Smoking, Fountain View

8.0 out of 10
Very good
(94 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Resort Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(270 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Resort Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(164 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 2 Queen Beds, Smoking

7.8 out of 10
Good
(55 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Hip Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(76 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(57 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.2 out of 10
Very good
(45 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub Transfer)

8.0 out of 10
Very good
(42 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub Transfer)

8.4 out of 10
Very good
(134 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Resort Room, 1 King Bed, Smoking

7.6 out of 10
Good
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 1 King Bed, Pool View Non Smoking

8.2 out of 10
Very good
(133 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 2 Queen Beds, Pool View Non Smoking

8.2 out of 10
Very good
(96 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Hip Room, 1 King Bed, City View Non Smoking

8.0 out of 10
Very good
(266 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room, 2 Queen Beds, City View Non Smoking

8.4 out of 10
Very good
(262 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Hip Room King Non-Smoking Mountain View

8.4 out of 10
Very good
(73 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room 2 Queens Non-Smoking Mountain View

8.6 out of 10
Excellent
(147 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Hip Panorama Suite 2 Queens Strip View (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • 117 sq m
  • Sleeps 2
  • 2 Queen Beds

Ultra Hip Room King Attraction View

8.4 out of 10
Very good
(94 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room 2 Queens Attraction View

8.4 out of 10
Very good
(238 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Ultra Hip Room King Near Elevator

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Ultra Hip Room 2 Queens Near Elevator

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Room Type Assigned on Arrival)

8.4 out of 10
Very good
(328 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

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About the neighborhood

Located in Las Vegas Strip neighborhood, Planet Hollywood Resort & Casino is connected to a shopping center. Miracle Mile Shops and LINQ Promenade are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Soleil Pool and High Roller. Ready for a night out? Consider PH Live Theater and Show Venue. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ziplining, rock climbing, and mountain biking. Guests love the resort's central location. Visit our Las Vegas travel guide
View more Resorts in Las Vegas
Map
3667 Las Vegas Blvd S, Las Vegas, NV, 89109

What's nearby

  • The Eiffel Tower surrounded by palm trees and modern buildings.
    Las Vegas Eiffel Tower
    2 min walk - 0.2 km
  • A cityscape with a prominent hotel, a large fountain, and a distinctive tower.
    Fountains of Bellagio
    2 min walk - 0.2 km
  • A cluster of modern skyscrapers with reflective glass facades, one featuring a yellow and gray pattern.
    The Cosmopolitan Casino
    3 min walk - 0.3 km
  • A large hotel with a fountain in front.
    Bellagio Casino
    5 min walk - 0.5 km
  • A statue, Caesars Palace sign, and a dome structure.
    Colosseum at Caesars Palace
    15 min walk - 1.3 km

Getting around

  • Ballys and Paris Las Vegas Monorail Station
    11 min walk
  • Las Vegas International Airport Station
    16 min drive
  • Harry Reid Intl. Airport (LAS)
    14 min drive

Restaurants

  • Gordon Ramsay Burger
    1 min walk
  • The Chandelier
    3 min walk
  • Earl of Sandwich
    2 min walk
  • Cabo Wabo Cantina
    1 min walk
  • Beer Park
    2 min walk

About this property

Planet Hollywood Resort & Casino

  • Upscale resort near Miracle Mile Shops
  • Located close to Las Vegas Eiffel Tower and PH Live Theater and Show Venue, Planet Hollywood Resort & Casino provides a casino, a poolside bar, and concerts and live shows. For those looking to try their luck, this resort boasts a sportsbook, 2 casino VIP rooms, and 75 casino gaming tables. Treat yourself to a body treatment, a detox wrap, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Enjoy the 24-hour gym, as well as activities like surfing/body boarding. A shopping mall on site, 2 coffee shops/cafes, and a hair salon are available to all guests.
  • Additional perks include:
    • A seasonal outdoor pool along with cabanas and sun loungers
    • Valet parking (surcharge), an electric car charging station, and express check-out
    • Express check-in, luggage storage, and ATM/banking services
    • An elevator, multilingual staff, and a banquet hall
    • Guest reviews say great things about the central location
  • Room features
  • All 2496 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and high-speed internet. Guest reviews speak positively of the clean, spacious rooms at the property.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with eco-friendly toiletries and separate tubs/showers
    • 42-inch flat-screen TVs with cable channels
    • LED light bulbs, coffee/tea makers, and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 20 per day)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 9 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Hollywood
  • Gordon Ramsay Burger
  • Pin-Up Pizza
  • Strip House Steakhouse
  • Yolos Mexican Grill

Things to do

  • 2 hot tubs
  • 2,352 slot machines
  • 24-hour gym
  • 75 gaming tables
  • Casino (100,000 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Sportsbook
  • Surfing/bodyboarding

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 34 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to February 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 62.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20 per day
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per day
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The seasonal pool will be open from February 27 to October 31
Pool access available from 9:00 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Planet Hollywood Resort & Casino have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–5:00 PM. The pool is closed seasonally each year from October 31 to February 27.

How much does it cost to stay at Planet Hollywood Resort & Casino?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Resort & Casino on Jul 20, 2026 start from P888, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Resort & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20 per day. Valet parking is available for USD 40 per day.

What time is check-in at Planet Hollywood Resort & Casino?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Planet Hollywood Resort & Casino?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Planet Hollywood Resort & Casino located?

Located in Las Vegas Strip, this spa resort is steps from Miracle Mile Shops and Las Vegas Eiffel Tower. Soleil Pool and PH Live Theater and Show Venue are also within 10 minutes. Ballys and Paris Las Vegas Monorail Station is 11 minutes by foot and Flamingo - Caesars Palace Monorail Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Planet Hollywood Resort & Casino Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Amenities

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 12112 out of 23530 reviews
Rating 8 - Good. 5509 out of 23530 reviews
Rating 6 - Okay. 3149 out of 23530 reviews
Rating 4 - Poor. 1475 out of 23530 reviews
Rating 2 - Terrible. 1285 out of 23530 reviews

Reviews

Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in the north tower during 4th of July weekend. The room was practically soundproof. We enjoyed the mall, restaurants, casino and the pool during our stay. Staff were nice and helpful.
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Ashley

Liked: Staff & service, amenities
The room was wonderful most the staff was great. It was pile of trash by the trash cans, and sometimes there was a mess in the elevator and when we told the staff about it, they didn’t really care. We did enjoy the hotel and casino. I just wish it was a little more clean.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

anne chrystelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room I’m nicer
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Lamonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in & check out process. Very clean & close to the action. Will stay here again
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, easy to check in .
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Elham

Liked: Cleanliness, staff & service
I loved The room was very nice with a beautiful view of the busy street and hotels. I just wish they put a full-length mirror in the rooms. After getting dressed, there was no mirror except in the bathroom, not even in the elevators. I'm sure will back there very soon😊
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Aundrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Planet Hollywood! The staff was friendly, the room was clean and comfortable, and the location was perfect for exploring the Strip. Great experience from check-in to check-out—I’ll definitely be back!
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Shruti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and good. They have an online concierge service which worked well. I believe there were only 2 pools and they can be pretty busy which is expected with so many guests staying at the same time. There are things to see nearby, which is great. Weekdays offer great prices
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

erzsebet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and very centralized on the strip!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

NiChelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy breezy check-in and out, hotel and staff were AMAZING
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing. Room was great as well. My kids enjoyed it the max. The only problem was the pool. Pool was not clean. Other than that .. all good.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel right in the middle of the strip
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe in the casino. Central location for the strip. Rooms are easy to get to without too much walking. Rooms are cooled very well and they are very clean and nice. I would definitely stay there again!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and super clean hotel.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice staff. We will stay here again.
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

angie christina

Liked: Cleanliness, amenities, property conditions & facilities
Lots Of children running up & down halls all hours . Dance convention in town . I stay here every time i come to vegas & this is first time i've been disappointed . Usually it's quiet & not a lot of family's stay , is why i always choose this hotel . But not this time , loud noises alll night people partying in rooms at 3am . Very disappointed at our stay . I think our whole floor was the kid & party floor. I told staff when we checked in it was our 15 th anniversary & Id like a quiet room & a pretty view ( i've always gotten to stay in North tower) not this time . ) Room was overlooking AC roof ugliest room ever . Fridge didn't work & Banging all night ( never could figure that noise , sounded like someone banging on Pipes ) called doewnstaird they didn't care ) just hung up on us.
Stayed 4 nights in Jun 2026
Verified

6/10 Okay

Lori

Liked: Staff & service
Stayed here a few years ago and room was nice. This time the hot and cold knobs for the sink were practically falling off. The toilet lever was also loose. Hallway and by the elevator was dirty. It’s a good location and staff was helpful.
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room they put me in was filthy. Called down to have someone come clean, I waited 3 hours. I eventually went down to speak to a manager. Staff member Ricardo was great. Put us in a different room with a slight view upgrade. That room was better, but still not quite up to standard. We made do. The resort itself is nice. Casino is clean. Nice dining options. Right in the middle of the strip. My complaint is the condition of the rooms. Kind of a weird set up as well. Lots of unnecessary furnishings. They could definitely use a refresh/ update. They are worn down for what you would expect from a prime location resort like that one.
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

doris

I’ve always appreciated the spacious bathroom layout at PH, with a separate room for the toilet. We were fortunate enough to get a room on the highest floor with a stunning strip view overlooking the Bellagio water fountain. It was a beautiful sight! However, the fan was a bit of a nuisance. It directly blew onto my head, causing me to wake up with a headache every morning.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Not a bad location. Nice gym.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Leo D

Liked: Cleanliness
Disliked: Staff & service, amenities
very clean room! To get into the hotel and the parking garage was the worst experience, it’s like a labyrinth! Will recommend to get dropped off into the main lobby, then figure your way into the rooms
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Patrice

Liked: Amenities, property conditions & facilities
I checked in June 18th in room 842 for the Jeezy concert. Immediately upon check in, sheets were filthy, toilet was running, sink was stopped up. I called down to the front desk and no reported within 20 minutes. I went down to the front desk just to be escorted back to the room with a housekeeping manager. I guess they had to see the dirt for themselves. The only good thing was they had a room available in 10 minutes (the same room they tried to charge an additional 50 per night at check in). The manager did assist with getting our bags to the next room promptly. Immediately upon entry we conducted a room check and things were fine. I understand the property receives outrageous complaints, but when something of this sort takes place, be kind and accommodating to those that pay to stay. Not gamble to stay
Stayed 3 nights in Jun 2026