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"What an excellent hotel. It’s very new and modern and has a relaxing zen design. Loved the onsen and our room on the Executive Club level. The location was also convenient in terms of shopping and eating options right below the hotel floors. We will definitely recommend this hotel to our friends and family and hope to visit again."

"We all enjoyed the various facilities of the hotel. Especially, the family hot spring became a special time. And there were facilities for children to play, so children also had fun. There were many places around the hotel that were carefully cared for. I recommend it"

"Friendly staff"

"Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows "

"I didn’t have the food, but it looked pretty good. Parking garage was easy to find and a close walk. Room was really nice."

"Very clean room. English speaking and very warm and helpful staff."

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"I really enjoyed my stay here. The hotel is really close to Beppu station. The room was a comfortable size, especially for a solo traveller. The onsen was the favourite part of my stay. There were several private onsen rooms available on a first come first served basis. The breakfast was buffet style with a variety of Japanese and western options. The staff were very polite and helpful. I would definitely stay here again if I was to come back to Beppu. "