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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

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Luxury
4.5 star property
9.4

Exceptional

Kyoto sanctuary with private onsen

Tranquil alleys surround this luxury hotel, offering peaceful walks to nearby shrines and temples. The central patio features a sophisticated tea bar where guests unwind after sightseeing. Complimentary hourly shuttle service to Kyoto Station makes exploring the city's cultural treasures effortless.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is P5,554
P6,904 total
Jun 18 - Jun 19

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Frequently asked questions

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on Jun 18, 2026 start from P5,554, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-out is at 11:00 AM.

Where is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel located?

Located in Higashiyama Ward, this luxury hotel is within a 5-minute walk of Awata Shrine and Chion-in Temple. Kyoto Municipal Zoo and Heian Shrine are also within 10 minutes. Higashiyama Station is only a 4-minute walk and Keage Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 308 out of 394 reviews
Rating 8 - Good. 60 out of 394 reviews
Rating 6 - Okay. 15 out of 394 reviews
Rating 4 - Poor. 6 out of 394 reviews
Rating 2 - Terrible. 5 out of 394 reviews

Reviews

Verified

10/10 Excellent

Patricia Jean Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet hotel in a great area. Loved that we could walk to Gion in 15 minutes. The shuttle to Kyoto station was a nice perk. The private Onsen was great as well.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome. The hotel has private spas you can rent by the hour and a foot bath in the garden. All the staff is super friendly. The hotel is outside of the crazy busy areas but is literally a 15 minute walk to the heart of Kyoto. I definitely recommend this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, really helpful staff. It was very convenient to get to Osanbashi Pier.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Kyoto Station shuttle was amazing. Everybody was so kind and the breakfast was excellent. A great place to stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jesus Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, VERY walkable to a multitude of shrines and traditional landmarks. Also walking distance from a very nice shopping district and market. Highly recommend.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Erkki

Liked: Cleanliness, staff & service, amenities
Great location, excellent service and delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel. It’s walking distance to Heian shrine. Lots of good hiking spots near by. The food selection is a little sparse, but there are some good spots near by. The room was very large and we got a view of a cherry tree from our room. Joshua from the staff was very nice and set us up for a great trip.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, delicious breakfast and
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , spacious well supplied room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, amenities
Incredibly helpful staff, very clean property and room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shady

Liked: Cleanliness, staff & service
Excellent property, great rooms. Staff was very helpful and accommodating, and rooms were very clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff, good location to temples and trails
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service all around, I would gladly stay here again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great shuttle service from the station to the hotel
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and welcome, help with travel plans. Room was clean and comfortable, nice shuttle van and great location too! Thank you Hotel Higashiyama team
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I absolute loved everything about the location (close to a 7/11), buses that could take you around the area, the beds, the room, the service was great. I actually recommend this hotel to anyone I know going to Kyoto.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kulbinder

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ruwanthi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, cosy room. Great staff. Laundry on site and a shuttle back and forth to the train station. In a very convenient location for sightseeing and restaurants. Highly recommend!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, property conditions & facilities
The hotel was good, clean with helpful staff, and the location was excellent, within walking distance of many temples and shrines.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities
Staff was a little overwhelming with greetings. The included breakfast was very enjoyable. King rooms are slightly smaller than 2 twins Some luxury looking features, but didn't really feel luxury overall
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities
Room ammenities are great. Breakfast is amazing. Hotel property is really beautiful and new. Location is not ideal, far from most things, but taxis come very fast and bridge the gap quickly. And the hotel provides excellent bus service to and from Kioto station. Overall we loved the stay.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Osvaldo

Liked: Amenities
The hotel's location is excellent, close to many interesting tourist attractions, and the staff is friendly and helpful.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in a quiet residential neighbourhood. Generously sized rooms with grea amenities.
Stayed 3 nights in Dec 2025