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Reviews

4.7/5 Exceptional
810 reviews
Great location, Walking distance, Friendly staff

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Pontocho
    1 min walk
  • Popular Location
    Kyoto MINAMIZA Theatre
    9 min walk
  • Popular Location
    Kawaramachi
    4 min drive
  • Airport
    Osaka (ITM-Itami)
    54 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • [NON SMOKING] Deluxe Family Twin Room

    Room Amenities

    • Sleeps 4
    More details
  • [NON SMOKING] Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • [NON SMOKING] Deluxe King Room Plus

    Room Amenities

    • Sleeps 3
    More details
  • [NON SMOKING] Deluxe Corner King Room

    Room Amenities

    • Sleeps 3
    More details
  • [NON SMOKING] Deluxe Corner Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • [NON SMOKING] Superior Twin Room with Sofa bed

    Room Amenities

    • Sleeps 3
    More details
  • [NON SMOKING] Superior Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • [NON SMOKING] Superior King Room

    Room Amenities

    • Sleeps 2
    More details
  • [NON SMOKING] Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • [NON SMOKING] Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • [NON SMOKING] Deluxe King Room

    Room Amenities

    • Sleeps 3
    More details
  • [NON SMOKING] Deluxe Twin Room Plus

    Room Amenities

    • Sleeps 2
    More details
  • [NON SMOKING] Premium Suite

    Room Amenities

    • Sleeps 2
    More details
  • [NON SMOKING] Japanese Suite

    Room Amenities

    • Sleeps 5
    More details
  • [NON SMOKING] Accessible Twin

    Room Amenities

    • Sleeps 2
    More details
  • [NON SMOKING] Standard King Room

    Room Amenities

    • Sleeps 2
    More details

About this area

Kyoto

Located on a river, CROSS HOTEL KYOTO is in Kyoto's Central Kyoto neighbourhood, an area with great shopping. Kyoto Imperial Palace and Nijō Castle are notable landmarks, and travellers looking to shop may want to visit Pontocho and Kawaramachi. Kyoto Aquarium and Toei Kyoto Studio Park are not to be missed. Our guests love the hotel's central location.

Visit our Kyoto travel guide
Popular Location

What's nearby

  • Pontocho - 1 min walk
  • Nishiki Market - 6 min walk
  • Kyoto MINAMIZA Theatre - 9 min walk
  • Yasaka Shrine - 17 min walk
  • Kawaramachi - 4 min drive

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (KIX-Kansai Intl.) - 81 min drive

Restaurants

  • Where to eat
  • KIHARU Brasserie – Brasserie with a bar offering Mediterranean cuisine. Serves breakfast and lunch on selected days.

About this property

CROSS HOTEL KYOTO

Riverside Kyoto hotel in Central Kyoto, walk to Kawaramachi
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All rooms are individually decorated and offer free WiFi and free bottled water. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, premium bedding and flat-screen TVs.
CROSS HOTEL KYOTO offers 301 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. This Kyoto hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Discounted parking nearby

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3850 for adults and JPY 1925 for children
1 restaurant and 1 coffee shop/cafe
1 bar

Family friendly

Dry-cleaning service
Fridge

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage

Languages spoken

English
Japanese

Accessibility

In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens
Premium bedding

Bathroom

Deep-soaking bathtub
Electronic bidet
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

flat-screen TV

Food and drink

Free bottled water
Fridge

More

Individually decorated
Individually furnished
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3850 for adults and JPY 1925 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Guests must contact this property in advance to reserve cots/infant beds.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • CROSS HOTEL KYOTO Hotel
  • CROSS HOTEL KYOTO Kyoto
  • CROSS HOTEL KYOTO Hotel Kyoto
4.7

Exceptional

5 - Excellent
635
4 - Good
141
3 - Okay
24
2 - Mediocre
8
1 - Poor
2
4.8
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, well appointed room, helpful staff

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is in a great location and the staff is friendly

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was very clean. Good coffee all the time. Breakfast buffet was great. The only downside is No parking facilities in the hotel. Parking areas around the hotel is very expensive.

Stayed 1 night in Feb 2020

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