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Outdoor spa bath
In-room safe, free WiFi, linens
View from Room
In-room safe, free WiFi, linens

Guest reviews

4.7 out of 5 Exceptional
179 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available
Laundry

Map

Explore the area

Popular LocationToei Kyoto Studio Park12 min drive
Popular LocationNijō Castle21 min drive
Popular LocationKinkaku-ji23 min drive
AirportOsaka (ITM-Itami)62 min drive

Choose dates to view prices

  • Japanese Room (7.5 tatami mats)

    Room amenities

    • 19.83 sq m
    • Mountain view
    • Sleeps 2
    • 2 Twin Futons
    More detailsJapanese Room (7.5 tatami mats)
  • Japanese Room (10 tatami mats)

    Room amenities

    • 24.80 sq m
    • Mountain view
    • Sleeps 3
    • 3 Twin Futons
    More detailsJapanese Room (10 tatami mats)
  • Japanese Room (12 tatami mats)

    Room amenities

    • 20 sq m
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese Room (12 tatami mats)
  • Japanese Room (15 tatami mats)

    Room amenities

    • 44.62 sq m
    • Sleeps 4
    • 1 Twin Futon
    More detailsJapanese Room (15 tatami mats)
  • Modern Premium Suite, Garden View (90sqm)

    Room amenities

    • 81.4 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsModern Premium Suite, Garden View (90sqm)
  • Modern Premium Suite, Maisonette Type, Garden View (90sqm)

    Room amenities

    • 90 sq m
    • Sleeps 4
    • 2 Double Beds and 2 Large Twin Futons
    More detailsModern Premium Suite, Maisonette Type, Garden View (90sqm)
  • Japanese Suite with Private Open-Air Bath, River View

    Room amenities

    • 50.41 sq m
    • River view
    • Sleeps 5
    • 5 Twin Futons
    More detailsJapanese Suite with Private Open-Air Bath, River View
  • Japanese Suite with Private Open-Air Bath, Garden View

    Room amenities

    • 33.88 sq m
    • Sleeps 5
    • 5 Twin Futons
    More detailsJapanese Suite with Private Open-Air Bath, Garden View

About this area

Kyoto

Located in Kyoto's Arashiyama neighbourhood, Arashiyama Benkei is in the historical district and on the riverwalk. Nijō Castle and Kyoto Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Nishiki Market and Kawaramachi. Check out an event or a game at Kyoto Racecourse, and consider making time for Toei Kyoto Studio Park, a top attraction not to be missed. Our guests appreciate the ryokan's quiet location.

Visit our Kyoto travel guide
Map
Popular Location

What's nearby

  • Shijo Omiya - 8 min drive
  • Toei Kyoto Studio Park - 12 min drive
  • Nijō Castle - 21 min drive
  • Kinkaku-ji - 23 min drive
  • Toji Temple - 24 min drive

Getting around

  • Arashiyama Station - 4 min walk
  • Torokko Arashiyama Station - 11 min walk
  • Osaka (KIX-Kansai Intl.) - 83 min drive

About this property

Arashiyama Benkei

Boardwalk Kyoto ryokan in Arashiyama with 20 restaurants
Along with 20 restaurants, this smoke-free ryokan has dry cleaning and free newspapers. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and free train station pick-up. Additionally, multilingual staff, wedding services and a garden are on-site. All 10 rooms provide complimentary wireless Internet access, electric kettles and flat-screen TVs. Other amenities available to guests include free bottled water, hairdryers and safes.
Arashiyama Benkei offers 10 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Limited parking spaces
  • Free local area shuttle
  • Free return train station shuttle

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 3300 for adults and JPY 3300 for children
  • 20 restaurants

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • Dry-cleaning service
  • Free local area shuttle

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM to midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Linens

Bathroom

  • Electronic bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Safe
  • Window screens

Policies

Check-in

Check-in between 3:00 PM and 7 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: JPY 3300 for adults and JPY 3300 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Arashiyama Benkei and receive a full refund?
Yes, Arashiyama Benkei offers free cancellation on select room rates, because flexibility matters! Please refer to Arashiyama Benkei cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this ryokan?
Check-in is from 3:00 PM to 7 PM.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is this property located?
Located in Arashiyama, this ryokan is 0.1 mi (0.1 km) from Arashiyama Onsen and 2.3 mi (3.7 km) from Toei Kyoto Studio Park. Togetsukyo Bridge and Tenryuji Temple are also within 10 minutes. Arashiyama Station is only a 4-minute walk and Randen-saga Station is 10 minutes.

Guest reviews

Overall score and ratings for Arashiyama Benkei

4.7
Exceptional
5 - Excellent
140
4 - Good
32
3 - Okay
5
2 - Mediocre
2
1 - Poor
0
4.8
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.7
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.

Stayed 1 night in Jan 2020
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service

Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.

Stayed 1 night in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning. I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense. If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.

Stayed 1 night in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautifully and perfectly located property and the food was excellent too

Stayed 2 nights in Nov 2019