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Overview of Shangri-La's Rasa Ria Resort & Spa

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Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
VIP Access

Shangri-La's Rasa Ria Resort & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDalit Beach1 min walk
    Popular LocationKarambunai Peninsula4 min drive
    Popular LocationTuaran Crocodile Farm5 min drive
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)57 min drive

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About this area

Tuaran

Located in Tuaran, Shangri-La's Rasa Ria Resort & Spa is on a private beach. Shoppers can check out 1Borneo Hypermall, while everyone can enjoy the natural beauty of Dalit Beach and Karambunai Peninsula. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Popular Location

What's nearby

  • Dalit Beach - 1 min walk
  • Karambunai Peninsula - 4 min drive
  • Tuaran Crocodile Farm - 5 min drive
  • Upside Down House - 21 min drive
  • Borneo Marine Research Institute - 41 min drive

Getting around

  • Tanjung Aru Station - 36 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 55 min drive

Restaurants

  • Kozan Teppanyaki – Family restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • Naan - Flavours of India – Restaurant offering Indian cuisine. Serves dinner daily. Reservations required.
  • Tepi Laut – Restaurant offering Malaysian cuisine. Serves brunch, lunch, dinner, and light fare daily. Reservations required.
  • Coffee Terrace – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Oceano Italian Restaurant – Restaurant offering Italian cuisine. Serves brunch, lunch, and dinner daily. Reservations required. Kids' menu available.

About this property

Shangri-La's Rasa Ria Resort & Spa

Upscale resort on the beach, with 2 outdoor swimming pools
At Shangri-La's Rasa Ria Resort & Spa, hit the private white sand beach, dine onsite at Kozan Teppanyaki, or enjoy a drink at one of the resort's 2 bars/lounges. All 499 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and 24-hour room service. Guests will also find LED TVs, minibars, and coffee makers.
Shangri-La's Rasa Ria Resort & Spa offers 499 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

This Tuaran resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a waterslide, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 78 for adults and MYR 39 for children
  • 6 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Basketball
  • Beach volleyball
  • Children's pool
  • Health club
  • Horse riding/rentals
  • Kayaking
  • Lifeguards on site
  • Motor boating
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rock climbing
  • Sailing
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's club
  • Children's pool
  • Laundry facilities
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Malay

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Renovations and closures

This property is closed until November 11 2020 (date subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 174 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 174 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La's Rasa Ria
Shangri-La's Rasa Ria Resort
Shangri-La's Rasa Ria Resort Tuaran
Shangri-La's Rasa Ria Tuaran
Shangri La's Rasa Ria & Tuaran
Shangri-La's Rasa Ria Resort & Spa Resort
Shangri-La's Rasa Ria Resort & Spa Tuaran
Shangri-La's Rasa Ria Resort & Spa Resort Tuaran

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 679 out of 998 reviews
5 - Excellent 68%
Rating 4 - Good. 239 out of 998 reviews
4 - Good 24%
Rating 3 - Okay. 43 out of 998 reviews
3 - Okay 4%
Rating 2 - Poor. 25 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 998 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Dip in our room’s outdoor private pool
Overall is good but the hot water is not as hot as it is. So when we want to go for a dip in our room’s outdoor private pool, the water is not hot. We cannot dip at night in our private pool.
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for family getaway...spectacular view
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness and calmness of the hotel is still as inviting as it has been. However, could see that the hotel is quite dated in terms of facilities and the room itself. A refurbishment would definitely uplift the experience for guests. Kudos to the hotel for providing complimentary masks and hand sanitisers in each room
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean hotel. Friendly staff. Awesome beach.
Stayed 2 nights in Aug 2020