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Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas, pool loungers

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDalit Beach1 min walk
    Popular LocationUpside Down House21 min drive
    Popular LocationBorneo Marine Research Institute45 min drive
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)61 min drive

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  • Junior Suite Garden View King

    Room amenities

    • 90 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite Garden View King
  • Garden Wing, Executive Suite, 1 King Bed

    Room amenities

    • 72 sq m
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsGarden Wing, Executive Suite, 1 King Bed
  • Junior Suite Garden View Twin

    Room amenities

    • 90 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsJunior Suite Garden View Twin
  • Garden Wing, Deluxe Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 36 sq m
    • Hill view
    • Sleeps 4
    More detailsGarden Wing, Deluxe Room, 2 Single Beds
  • Garden Wing, Room, 2 Single Beds, Sea View

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • Sea view
    • Sleeps 4
    More detailsGarden Wing, Room, 2 Single Beds, Sea View
  • Garden Wing Superior Rainforest Twin

    Room amenities

    • 36 sq m
    • Sleeps 4
    More detailsGarden Wing Superior Rainforest Twin
  • Garden Wing, Room, 1 King Bed, Sea View

    4.2/5 guest room rating

    Room amenities

    • 36 sq m
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsGarden Wing, Room, 1 King Bed, Sea View
  • Garden Wing, Deluxe Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 4
    More detailsGarden Wing, Deluxe Room, 1 King Bed
  • Garden Wing Deluxe Family Room

    Room amenities

    • 36 sq m
    • Partial sea view
    • Sleeps 4
    More detailsGarden Wing Deluxe Family Room
  • Garden Wing Superior Rainforest King

    Room amenities

    • 36 sq m
    • Sleeps 4
    More detailsGarden Wing Superior Rainforest King
  • Junior Suite Sea View King

    Room amenities

    • 90 sq m
    • Sea view
    • Sleeps 4
    More detailsJunior Suite Sea View King
  • Junior Suite Sea View Twin

    Room amenities

    • 90 sq m
    • Sea view
    • Sleeps 4
    • 2 Twin Beds
    More detailsJunior Suite Sea View Twin

About this area

Tuaran

Located in Tuaran, Shangri-La's Rasa Ria Resort & Spa is on a private beach. Shoppers can check out 1Borneo Hypermall, while everyone can enjoy the natural beauty of Dalit Beach and Karambunai Peninsula. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tuaran travel guide
View in a map
Popular Location

What's nearby

  • Dalit Beach - 1 min walk
  • Upside Down House - 21 min drive
  • 1Borneo Hypermall - 39 min drive
  • University of Malaysia Sabah - 40 min drive
  • Borneo Marine Research Institute - 45 min drive

Getting around

  • Tanjung Aru Station - 36 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.) - 61 min drive

Restaurants

  • Where to eat
  • Kozan Teppanyaki – Family restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • Naan - Flavours of India – Restaurant offering Indian cuisine. Serves dinner daily. Reservations required.
  • Tepi Laut – Restaurant offering Malaysian cuisine. Serves brunch, lunch, dinner and light fare daily. Reservations required.
  • Coffee Terrace – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily. Kids' menu available.

About this property

Shangri-La's Rasa Ria Resort & Spa

Upscale resort on the beach, with 2 outdoor swimming pools
At Shangri-La's Rasa Ria Resort & Spa, hit the private white sand beach, dine on-site at Kozan Teppanyaki or enjoy a drink at one of the resort's 2 bars/lounges. All 499 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and 24-hour room service. Guests will also find LED TVs, minibars and coffee/tea makers.
Shangri-La's Rasa Ria Resort & Spa offers 499 forms of air-conditioned accommodation with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and hairdryers.

This Tuaran resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a waterslide and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 96 for adults and MYR 48 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Health club
  • Horse riding/hire
  • Kayaking
  • Lifeguards on site
  • Motor-boating
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rock climbing
  • Sailing
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bath
  • Bathroom emergency pull cord
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Raised toilet seat
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 174 per night.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 96 for adults and MYR 48 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 174 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La's Rasa Ria Resort Tuaran
Shangri-La's Rasa Ria Tuaran
Shangri-La's Rasa Ria Resort
Shangri-La's Rasa Ria
Shangri La's Rasa Ria & Tuaran
Shangri-La's Rasa Ria Resort & Spa Resort
Shangri-La's Rasa Ria Resort & Spa Tuaran
Shangri-La's Rasa Ria Resort & Spa Resort Tuaran

Frequently asked questions

Can I cancel my reservation for free at Shangri-La's Rasa Ria Resort & Spa and receive a full refund?
Yes, Shangri-La's Rasa Ria Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La's Rasa Ria Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri-La's Rasa Ria Resort & Spa have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Shangri-La's Rasa Ria Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La's Rasa Ria Resort & Spa?
Self-parking is free at this property.
What time is check-in at Shangri-La's Rasa Ria Resort & Spa?
Check-in is from 2:00 PM to anytime.
What time is check-out at Shangri-La's Rasa Ria Resort & Spa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Shangri-La's Rasa Ria Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A one-way fee applies.
Where is Shangri-La's Rasa Ria Resort & Spa located?
Nestled on the beach, this Tuaran resort is within 3 mi (5 km) of Dalit Beach, Karambunai Peninsula and Tuaran Crocodile Farm. 1Borneo Hypermall and Upside Down House are also within 12 miles (20 km).
4.6
Wonderful
998 reviews
5 - Excellent
679
4 - Good
238
3 - Okay
44
2 - Poor
25
1 - Terrible
12

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for family getaway...spectacular view
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness and calmness of the hotel is still as inviting as it has been. However, could see that the hotel is quite dated in terms of facilities and the room itself. A refurbishment would definitely uplift the experience for guests. Kudos to the hotel for providing complimentary masks and hand sanitisers in each room
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family and small children
Love the hospitality and the friendly staff at Rasa Ria Resort! Will surely come again..
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Stayed 6 nights in Mar 2020

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